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Access audit reports, decisions about serious risk and Consumer Experience Reports (CER) about individual aged care services in relation to assessment activities undertaken.

For information relating to notices of non-compliance and sanctions, please visit My Aged Care’s non-compliance checker.

Latest news

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Key regulatory changes in aged care services

On 1 January, the Commission became responsible for approval of providers, aged care compliance and compulsory reporting 

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Reducing the use of sedatives

Watch this short video to learn about the Reducing Use of Sedatives (RedUSe) program that promotes the appropriate use of sedatives

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Key documents and information

Our Assessment Teams will request certain key documents during the entry meeting at site audits, review audits and assessment contacts

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Aged care services during the bushfires

Advice for providers and consumers of aged care services during the current bush fires across Australia

The new Aged Care Quality Standards are here!

On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Please note: the Quality Standards resources are not available for hard copy order.

Access Quality Standards resources >

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Support for you

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Bringing you the latest news on quality of care and quality of life for older Australians in aged care and those receiving home care services.  

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Check out our latest upcoming events, conferences, awards and professional development. 

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Do you need support with an interpreter, translation or other services? There are services available to support your needs.

Services & resources


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How can we help?

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The Department of Health’s aged care regulatory functions have been transferred to the Aged Care Quality and Safety Commissioner. As these take effect from 1 January 2020, the content on this page is currently undergoing review. For a summary of key changes, please click here


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