Skip to main content

Home

Access audit reports, decisions about serious risk and Consumer Experience Reports (CER) about individual aged care services in relation to assessment activities undertaken.

For information relating to notices of non-compliance and sanctions, please visit My Aged Care’s non-compliance checker.

Latest news

coronavirus

Coronavirus information

Last updated 1 July: Are you alert and ready - a new resource for Home Care services

Image of bed rails and older aged care facility resident

Quality Bulletin out now

The fortnightly Quality Bulletin is out now - including info on the resumption of unannounced visits

Common questions for residential aged care services fact sheet

Common COVID-19 questions for providers

The Commission has developed a set of questions for consumers and loved ones to ask aged care providers

Industry code visitor restrictions fact sheet story

New Fact Sheet on Industry Code for visiting aged care facilities

The Commission has released a new Fact Sheet on the Industry Code for visiting residential aged care facilities

The new Aged Care Quality Standards are here!

On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Please note: the Quality Standards resources are not available for hard copy order.

Access Quality Standards resources >

High res New Quality Standards wheel

Support for you

Newsletter icon

Bringing you the latest news on quality of care and quality of life for older Australians in aged care and those receiving home care services.  

Calendar icon

Check out our latest upcoming events, conferences, awards and professional development. 

Translation speech bubble icon

Do you need support with an interpreter, translation or other services? There are services available to support your needs.

Services & resources

Image_Report

image of quality care in a aged care service

Image_Aged Care Quality Standard

group of elderly men at park bench

Image of older lady reading regulatory bulletin on an ipad

Image_Consumer assistance

Image_make a complaint

How can we help?

Provider matron icon

Consumer couple icon