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Aged Care Online Claiming update

Services Australia will be closing access to Aged Care Online Claiming and Aged Care Online Services by 20 November 2020.

The new Services Australia Aged Care Provider Portal (ACPP) replaces both systems. Services still using the old portals should finalise their last claims for September and October 2020 and then start using the ACPP. Services can now also nominate individual users to have Organisation Administrator access. An organisation administrator can:

  • manage who has access to view or submit information by service
  • add or remove access for an existing ‘A’ Number
  • request the creation of a new ‘A’ Number

Services can set up Organisation Administrators by completing and returning a Register, amend or remove users for Aged Care Provider Portal (AC004) form.

For more information, visit the Services Australia website.

Thursday, 1 October 2020 - 12:22pm