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Consultation & Engagement Hub

We want to improve how we regulate aged care, and make sure the information we produce is useful and easy to understand. 

To help us better support you, we will also publish consultation and engagement activities, so make sure to check in regularly so that you can get involved.

If you have any questions or need help in getting involved in our engagement and consultation activities, please call us on 1800 951 822 or email

Get Involved 

The Commission wants to hear from you about how we can improve the way we work and support the roll out of aged care reforms. Different opportunities to engage with the Commission will be published as the reform agenda is implemented, so make sure you check back regularly. We are also keen to hear from you on case studies showing good aged care in practice, that we can share with the sector. Register your interest to get involved

Monthly Quality Bulletin and Monthly Webinars

Sign up for regular updates about the Commission’s work through our:

Invite Us 

To participate in your meeting or event complete the speaker request form

Join our Consumers & Families Panel 

The Commission has established a panel of people who use or are thinking of using Australian government funded aged care services, their carers and family members. Join the panel.

Financial & Prudential Insights Blog 

Each month Peter Edwards, Executive Director, Financial and Prudential Regulation, will provide updates for aged care providers. 

Subscribe to Financial and Prudential Regulatory Insights to receive monthly updates from the Commission.

Infection Prevention and Control (IPC) leads

Attention IPC Leads: Here’s your chance to influence how you and your colleagues access the information and resources you need to manage infection prevention and control (IPC)

Why IPC is important 

Effective infection prevention and control capability is critical to the safe, effective and quality delivery of personal and clinical care in aged care. All aged care facilities must have a dedicated, onsite infection prevention and control (IPC) lead. The IPC lead’s role is to observe, assess and report on infection prevention and control, and to assist with developing procedures and providing best practice advice. 

Help us to help you

To better support IPC Leads, the Commission is interested to learn about:

  • what current resources are most useful to you 
  • how you locate the resources you use
  • what additional resources would assist you to build best practice.

If you would like to share your views with the Commission and help drive the improvement of IPC resources, please:

send an email with a subject heading: IPC lead consultation with your phone and email contact details to by Tuesday 21 March 2023.



Tuesday, 14 March 2023 - 3:25pm

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