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Better Practice National Conference

Thank you to all who attended the former Australian Aged Care Quality Agency's sold out 2018 national conference.

Over 650 delegates joined us at the Better Practice for the Future National Conference, held in Sydney on 23 and 24 August 2018.

"It was a great experience and a great opportunity to meet so many passionate and excellent aged care workers."

"It was great getting to share the better practices and ideas. It was inspiring for the attendees and helped the aged care staff to develop themselves and work towards the CDC."

There were some exciting additions to the 2018 conference program with the inclusion of a pre-conference workshop, conference welcome drinks, a Better Practice Awards dinner where we announced our Award winners, and Digital Poster displays.

On day one our speakers and delegates explored the quality journey and how aged care services have partnered with consumers to meet their needs and preferences; we reflected on lessons learnt; and discussed key drivers shaping the future of aged care and the process of proactively managing change in this environment.

On day two our speakers and delegates focused on the quality journey through the new Aged Care Quality Standards and regulatory framework as a platform for service innovation. We also explored innovative models that promote consumer’s independence, function and enjoyment.

If you have any questions regarding the conference please call the Better Practice team on 1800 728 589 or email us at


Tuesday, 23 July 2019 - 10:17am