Assisting services to achieve compliance
The Aged Care Quality and Safety Commission provides compliance assistance support to approved providers of aged care services including home care, Commonwealth home support, flexible care and residential aged care programs.
Our compliance assistance education program Qassist provides tailored and targeted education sessions related to the new Aged Care Quality Standards, quality principles, continuous improvement and the accreditation and quality review processes to those services that need it most.
There is a wide range of information and material that can be downloaded from our website including topics such as:
- Clinical governance
- Open disclosure
- Restraint and assessment tool
- Regulatory decision making
- Complaints handling
- The Charter of Rights
For further information please email education@agedcarequality.gov.au. In the body of the email, please include the best contact person’s name, number, email address and state in which your service is located in.