About this workshop
This online workshop is designed to support aged care residential services providers in developing their knowledge, skills and practical understanding of monitoring and assessing their own performance, and ensuring services are delivered in line with the Aged Care Quality Standards.
This interactive workshop includes practical activities designed to help participants understand the principles of self-assessment and how these principles can apply to performance monitoring and review to deliver continuous improvement and beneficial consumer outcomes.
Please note: content discussed throughout this online workshop is consistent with the content previously delivered through the face-to-face sessions ‘Assessing the Standards’ sessions.
Key information
Audience
This workshop is for providers of aged care residential services at the middle management level. This may include:
- coordinators
- service managers
- quality managers
- educators
- supervisors
- team leaders
Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.
Duration
2.5 hours
Cost
$50 per person (excluding GST)
Requirements
Participants must have a reliable internet connection to participate in an online workshop. This is necessary so you can see the workshop content, engage with other participants and take part in the interactive discussions.
Terms and conditions
Please familiarise yourself with the terms and conditions before registering for this workshop.
Learning outcomes
Through active participation in this workshop participants will:
- understand the benefits of self-assessment
- understand how monitoring and assessment activities feed into continuous improvement
- be able to use consumer experiences to demonstrate performance against the Quality Standards.