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Menu and Mealtime Review Program

The Commission and the Department of Health and Aged Care are committed to supporting improvements to food, nutrition and dining in aged care. We are collaborating to deliver a free national Menu and Mealtime Review Program for residential aged care services.

Expressions of interest to take part in the program have now closed and we thank those providers who applied.

We will contact all applicants shortly to advise of the outcome of their application. The Commission may open a second Expression of Interest in 2025 providing further opportunities to participate.

About the program

The program will support a limited number of aged care services with expert assessment and recommendations from accredited practising dietitians. This will include feedback and recommendations specific to each service.

The program is:

  • Completely free and confidential
  • Conducted onsite by an accredited practising dietitian
  • Customised with specific feedback and recommendations

The onsite menu and mealtime review provided by the accredited practising dietitian includes:

  • introductory meetings with management staff
  • evaluation of the menu
  • assessment of the dining environment and mealtime experience including how well it supports residents to eat and drink safely and happily (enjoyment)
  • review of documents describing delivery of good food, nutrition and dining
  • a written report and feedback meeting to support continuous improvement.

All menu and mealtime review reports will remain confidential to the approved provider, the residential aged care service and the assessing dietitian.

A short summary report will be completed by the attending accredited practising dietitian and provided to the department to be used for policy development purposes only.

Participating residential aged care services will be invited to complete a brief online survey about their experience of the review to assist in program evaluation. Services can choose to do so anonymously. 

Eligibility for this program was limited to residential aged care services. Access to the program priorities:

  • aged care services in small rural towns, remote communities and very remote communities
  • residential services under the National Aboriginal and Torres Strait Islander Flexible Aged Care Program
  • smaller services (with 60 or less residents)
  • services with a score lower than 3 on the Residents’ Experience Survey question, ‘Do you like the food here?’

For further enquiries about the Menu and Mealtime Review Program please contact us via: 

  • info@agedcarequality.gov.au (using subject ‘Menu and mealtime review program enquiry’)
  • call the Food, Nutrition and Dining Hotline on 1800 844 044 (9am to 5pm AEST, Monday to Friday).

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