To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues.
The storyboards will be particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content relating to COVID-19 and are relevant to all providers and consumers, their families and representatives across the aged care sector.
The first three of the new storyboards deal with the following topics:
- Working safely in community care
- Social and physical distancing
The intention is for aged care providers to use the storyboards to explain various scenarios to their staff, their consumers and their families. Providers are encouraged to display the posters within their services, as well as share them online for staff and consumers.
The storyboards have been developed in consultation with a wide range of stakeholders from the aged care sector, including providers, consumers and community organisations. Initial feedback indicates that the storyboards break down often complex issues in a clear, understandable way that will aid understanding and promote best practice across the aged care sector.