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Residential Aged Care Providers delivering services to NDIS participants

As of 1 December 2020, approved providers supporting National Disability Insurance Scheme (NDIS) participants will also be required to be registered as a provider with the NDIS Quality and Safeguards Commission. 

This means approved providers which support NDIS participants will have responsibilities under both the Aged Care Quality and Safety Commission and NDIS Quality and Safeguards Commission regulatory frameworks. More information on the NDIS Quality and Safeguards Commission can be found here.  

Approved providers have the same responsibilities towards NDIS participants as they do to other consumers receiving aged care services and supports and continue to be subject to aged care regulation under the Aged Care Act 1997

Commission performance assessments

This regulatory change will not change the Commission’s performance assessment approach under the Aged Care Quality Standards . The Commission will continue to assess, as usual, the overall quality of care and services provided to all aged care consumers, which includes NDIS participants receiving services and supports in residential aged care services. 

Approved providers which are supporting NDIS participants in residential aged care will be required to meet the requirements of the NDIS Practice Standards  in addition to the requirements of the Aged Care Quality Standards. The NDIS Quality and Safeguards Commission is responsible for assessing compliance against the NDIS Practice Standards. 

Approved provider Support Hub

Aged and Community Services Australia, together with the NDIS Quality and Safeguards Commission, has launched a Support Hub designed to support approved providers delivering services to NDIS participants, and sets out the requirements of NDIS registration for provision of NDIS services after 1 December 2020.

The Support Hub is a dedicated website for residential aged care providers to easily access information and resources all in the one place.

More information about the ACSA Support Hub can be found here.

Younger people in residential aged care

Aged care providers sometimes deliver services to younger people with a disability. Read more about Younger People in Residential Aged Care here.


Monday, 30 November 2020 - 10:07am