The Aged Care Quality and Safety Commission has developed resources to support providers during the COVID-19 pandemic. These resources include Outbreak management guidance, Lessons learned by aged care providers experiencing outbreaks of COVID-19 in Victoria, Visitor access for residential aged care services, Infection control spot checks, and COVID-19 (coronavirus) information.
Outbreak management guidance
Practical guidance to support COVID-19 outbreak management planning and preparation in residential aged care facilities. Read more.
Infection Prevention and Control Leads
A fact sheet providing updated information for providers of aged care on effective infection prevention and control capability. Read more.
Lessons learned by aged care providers experiencing outbreaks of COVID-19 in Victoria
The second wave of elevated community transmission of COVID-19 in Victoria, which started in late June 2020, presented a significant risk to residents and staff at local residential aged care services.
Many lessons were learned by providers whose residential services experienced an outbreak, and those lessons have been captured in a resource compiled by the Commission – ‘We saw the best in people: Lessons learned by aged care providers experiencing outbreaks of COVID-19 in Victoria, Australia’ – that is available on our website.
Visitor access for residential aged care services
The impacts of the COVID-19 pandemic on the aged care sector in 2020 have been significant. The risk of transmission of COVID-19 has necessitated restrictions on visitors accessing residential aged care services. As we transition into the “COVID-19 normal world”, the Aged Care Quality and Safety Commission has updated its visitor restrictions page to provide information and resources for Approved Providers, aged care residents, and their families to safely manage visitor access. Regular updates will be made to the material, so please review regularly. Read more.
Infection control spot checks
Under the Aged Care Quality Standards (Quality Standards) in the Aged Care Act 1997, every aged care provider is responsible for ensuring that they have sufficient staff with the necessary knowledge and skills to provide safe, respectful, and quality care and services. Providers are also responsible for ensuring that staff have the necessary training, including in infection control practices and procedures, and in the appropriate use of personal protective equipment (PPE) including gloves, face masks, face shields, and gowns. Read more.
COVID-19 (coronavirus) information
See the latest updates from the Commission and find an explanation of the Commission's regulatory response to the COVID-19 situation. Read more.