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Guidance and Resources - Standard 7 (PDF, 386.28 KB)
(1) I get quality care and services when I need them from people who are knowledgeable, capable and caring.
(2) The organisation has a workforce that is sufficient, and is skilled and qualified to provide safe, respectful and quality care and services.
Assessment against this Standard
For each of the requirements, organisations need to demonstrate that they:
understand the requirement
apply the requirement, and this is clear in the way they provide care and services
monitor how they are applying the requirement and the outcomes they achieve
review outcomes and adjust their practices based on these reviews to keep improving.
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