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Transitioning to the new Aged Care Quality Standards

The transition to the new Aged Care Quality Standards has begun. From 1 July 2019, the Aged Care Quality and Safety Commission will commence assessment and monitoring against the new Quality Standards. Are you ready?

Standards resources

A collection of our Standards resources are available for print and download from our Resource Library. These include:

  • Standards 1-8 fact sheet;
  • Standards 1-8 guidance materials and resources;
  • a Self-Assessment Tool and relevant guidance material on self-assessment;
  • a poster for promoting the guidance materials;
  • consumer resources on the Standards;
  • a chatterbox activity template to support engagement between providers and consumers;
  • Qassist education presentation: Preparing for the new Standards for aged care staff;
  • a transitional arrangements key changes fact sheet;
  • the Preparing for the new Standards video;
  • a 30-minute educational video in collaboration with Altura Learning; and
  • a new video developed for consumers: 'What the new Standards mean for me'.

See all Standards resources >

High res New Quality Standards wheel


Service providers are encouraged to use the transition period to:

  • identify and address areas for improvement in order for the new Standards to be met;
  • support their staff to understand the requirements of the new standards;
  • support care recipients and their families, carers and representatives to understand what the changes mean for them; and
  • align their system, policies and practices with the new standards.

Watch this video on how your organisation can start preparing for the new Standards:

Key changes for aged care providers

Transitional arrangements

This fact sheet has been developed outlining the key changes under the Aged Care Quality and Safety Commission Rules 2018 (Rules) in relation to the transitional arrangements for the new Aged Care Quality Standards. The key areas covered in the fact sheet include:

  • Continuous improvement

  • Continuation of assessment activities
  • Commencing residential care services
  • Applications for re-accreditation and self-assessment
  • Timetables for improvement

If you have any questions regarding the fact sheet please contact the Regulatory Policy team by emailing

For related information see our pages below:

Commission assistance

During the transition period the Commission and the Department of Health will conduct activities to:

  • assist consumers to understand the new arrangements
  • support service providers to implement the new standards.

The Commission will distribute information about the new standards through site visits to aged care services and our monthly newsletter through the entire transition period. The Commission will also provide education programs, online learning resources and a series of state-based events.

Please see our Education page for details.

Consumer resources

Consumers looking for information and resources on the new Aged Care Quality Standards should refer to our New Standards - Consumer Resources page.



Wednesday, 15 May 2019 - 3:26pm