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Updated
24 January 2023
Video,

A short video aimed at aged care providers to support them to prepare and take action to meet the new Aged Care Quality Standards.

This resource is not available to order.

Thumbnail_Preparing for the Aged Care Quality Standards 2019 Video

Updated
24 January 2023
Video,

A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

Note: This resource is not available for hard copy order.

Cover image What Consumers should know about the new Aged Care Quality Standards video

Updated
23 January 2023
Report,

Low-value urine dipstick testing practice in aged care is a common, yet modifiable, driver of antibiotic overuse for conditions such as asymptomatic bacteriuria.

The Commission undertook a project to evaluate the feasibility and useability of To Dip Or Not To Dip (TDONTD) in Australian aged care services.

 

First page segment of the To Dip or Not to Dip project summary

Updated
19 January 2023
Regulatory Bulletins,

This Regulatory Bulletin provides information on the information that the Commission publishes on aged care providers’ performance in relation to their responsibilities as providers. The Commission also publishes information on the Commission’s website and My Aged Care about outcomes of regulatory decisions, including the Service Compliance Rating for Star Ratings.

 

 

First page of RB 2023-18 – Publication of provider performance information

Updated
17 January 2023
Regulatory Bulletins,

RB 2021-15 This Regulatory Bulletin outlines the requirements for providers to have continuous improvement systems and processes that assess, monitor, and improve the quality and safety of care and services.

For more information, visit the Regulatory Bulletin page

First page - RB 2021-15: Plan for continuous improvement requirements

Updated
16 January 2023
Regulatory Bulletins,

RB 2021-14 This Regulatory Bulletin outlines the Commission’s regulatory approach where there is a transfer in ownership of a residential aged care service from one approved provider to another.

Cover image - RB 2021-14 Change in service ownership

12 January 2023
Regulatory Bulletins,

RB 2022-16 This Regulatory Bulletin outlines the changes to administration and management charges in the Home Care Packages (HCP) Program and the requirements for approved providers as set out in the changes to aged care legislation.

 

RB 2022-16: Changes to Administration and Management Charges in the Home Care Packages Program

11 January 2023
Regulatory Bulletins,

This Regulatory Bulletin provides guidance on banning orders, the circumstances in which the Commission will make a banning order and the approach that will be taken when deciding whether or not to do so. It includes information on the consequences of breaching a banning order, variation and revocation of banning orders and publication of information on banning orders.

 

RB 2023–17 – Banning Orders – first page image

11 January 2023
Fact sheet,

This fact sheet outlines the financial and prudential reporting responsibilities for approved providers.

Cover of Financial and Prudential Reporting Responsibilities fact sheet with a teal heading and circular diagram showing the four Prudential Standards.

10 January 2023

This paper presents a high-level overview of contemporary evidence regarding food services in residential aged care settings.

Cover page - Residential aged care food services discussion paper with two women at a table enjoying a meal

6 January 2023
Guides,

This guidance document is intended to assist approved providers in the correct completion of a Notification Form.

Notification form - change to material suitability guide thumbnail

22 December 2022
Fact sheet,

The case studies for approved providers and their workers have been designed to inform and educate the workforce about the 8 elements of the Code of Conduct for Aged Care (the Code). A range of case studies provide examples both consistent and inconsistent with the Code.

 

 

First page of the Code of Conduct for Aged Care – case studies for workers and providers fact sheet

22 December 2022
Fact sheet,

The case studies for consumers have been designed to inform consumers and their families about the new Code of Conduct for Aged Care (the Code). The resource explores the 8 elements of the Code, listing some examples of expected behaviour for each element, as well as a case study example.

 

First page of the Code of Conduct for Aged Care – case studies for consumers fact sheet including an image of an elderly man with a carer

22 December 2022
Guides,

This checklist highlights the suite of support materials available to assist approved providers to understand their obligations under the Code of Conduct for Aged Care (the Code).

 

Code of Conduct for Aged Care – approved provider readiness checklist thumbnail

22 December 2022
Fact sheet,

This provider fact sheet helps ensure services are doing everything possible to prevent, prepare for and reduce the impact of a COVID-19 outbreak. It features links to key resources available from the Commission, the Australian Government Department of Health and Aged Care and peak bodies.

 

First page of the How prepared are you for a COVID-19 outbreak fact sheet with a block of turquoise colour at the top and two-column text.

22 December 2022
Fact sheet,

This fact sheet provides updated information for providers of aged care on effective infection prevention and control capability. This is critical to the safe, effective delivery of personal and clinical care in aged care. This is particularly the case during the coronavirus COVID-19 pandemic.

 

Cover of Infection Prevention and Control Leads: Updates for providers thumbnail

20 December 2022

This document contains a summary of all available resources for Provider Governance as at 15 December 2022

 

Provider governance Resources

20 December 2022
Corporate publications,

This document contains a summary of all available resources for Code of Conduct for Aged Care as at 15 December 2022

 

Code of Conduct for Aged Care (the Code)

20 December 2022

This document contains a summary of all available resources for SIRS as at 15 December 2022

 

SIRS Resources

20 December 2022
Presentations,

Download a PDF of the slides that were used in the 15 December 2022 webinar, Aged care sector reforms – current status and what’s next?

 

Aged care sector reforms – current status and what’s next?

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