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Resource Library

Displaying 21 - 40 of 64 results

Resource Type
Letters and Posters (notifying care recipients)
Cover image Maltese poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Polish poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Portuguese poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Serbian poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Russian poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Vietnamese poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Ukrainian poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Turkish poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Tagalog poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image Spanish poster

Resource Type
Letters and Posters (notifying care recipients)
Cover image English poster

Resource Type
Factsheets & FAQs

Notice of collection

What are our functions and activities?

Our functions and activities include, among other things:

Resource Type
Brochures & Posters
Factsheets & FAQs

This resource pack was sent to approved providers on 2nd January 2019. It contains helpful information on the Aged Care Quality and Safety Commission and the services we offer.

Cover Image_ACQSA Provider Pack

Resource Type
Brochures & Posters

If you need an interpreter, please call TIS National on
131 450 and ask them to call the Aged Care Quality and
Safety Commission on 1800 951 822. Our business hours
are 9-5 Monday to Friday.

Cover image translated information for people receiving aged care

Resource Type
Factsheets & FAQs

This fact sheet explains the ways the Aged Care Quality and Safety Commission may try to resolve your concerns and the possible outcomes.

Cover image Resolving Concerns About Aged Care fact sheet

Resource Type
Factsheets & FAQs

If you are concerned about the quality of the aged care service you or the person you represent is receiving, an advocacy service may be able to help.

Cover image_How Aged Care Advocacy Can Help You Fact Sheet

Resource Type
Factsheets & FAQs

This factsheet outlines how the Aged Care Quality and Safety Commission supports providers to resolve complaints.

Cover image Provider Resolution Fact Sheet

Resource Type
Factsheets & FAQs

This fact sheet outlines your options to ask for a review of the Aged Care Quality and Safety Commission’s decision in relation to your complaint, or to complain about our service.

Cover image Right To Seek Review Fact Sheet

Resource Type
Guides & Handbooks

Guidance and Resources on the Aged Care Quality Standards for providers.

Cover Image_Aged Care Quality Standards Guidance

Resource Type
Factsheets & FAQs

We can assist with your concerns about the quality of care or services you or someone else is receiving from Australian Government funded aged care providers.

Complaints service we offer thumbnail