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7 December 2022
Fact sheet,

On 1 December 2022, the Serious Incident Response Scheme (SIRS) was extended from residential aged care to include home care and flexible aged care delivered in a home or community setting.

This fact sheet for home services care recipients explains what the SIRS is, what is expected of providers, what a SIRS reportable incident is and how to seek help if needed.

Translated versions of this fact sheet will be available soon.

Cover page - What is the SIRS? Information for home services care recipients fact sheet

7 December 2022
Guides,

This guidance provides information for providers to help them to develop and embed a best practice incident management system which enables them to respond to and manage specific incidents and near misses by assessing:

Cover - Effective incident management systems: Best practice guidance December 2022

5 December 2022
Handbook,

This example response supports the information providers need to consider when reporting unexplained absence from care in the My Aged Care portal.

SIRS notification example response unexplained absence from care PDF document in white text over teal background.

5 December 2022
Brochure,
Fact sheet,
Poster,

To keep you safe, the government has introduced the Serious Incident Response Scheme or SIRS. SIRS will reduce the risk of harm to people in residential aged care homes.

What is the SIRS? consumer poster with three circles with steps

2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to unreasonable use of force. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Unreasonable use of force , followed by two columns of text.

2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to unlawful sexual contact or inappropriate sexual conduct. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with teal header and the text SIRS reportable incidents – unlawful sexual contact or sexual conduct

2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to psychological or emotional abuse. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Psychological or emotional abuse, followed by two columns of text.

2 December 2022
Fact sheet,
Poster,

The Serious Incident Response Scheme or SIRS will support your right to be treated with dignity and respect and to live your life free from neglect, violence and abuse.

Poster with text and four circles with steps

2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to unexpected death. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Unexpected death, followed by two columns of text.

2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to stealing or financial coercion by a staff member. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Stealing or financial coercion by a staff member, followed by two columns of text.

2 December 2022
Fact sheet,
Poster,

In aged care, your rights are protected by the Charter of Aged Care Rights. Alongside the Charter is a new government initiative called the Serious Incident Response Scheme or SIRS. SIRS requires your home to take steps to keep you safe from harm.

SIRS – Understand your right to be safe consumer poster with three circles with steps

2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to neglect. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Neglect, followed by two columns of text.

2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to inappropriate use of restrictive practices. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Inappropriate use of restrictive practices fact sheet, followed by two columns of text.

2 December 2022
Fact sheet,

This fact sheet provides an overview of the Code of Conduct for Aged Care (the Code) for approved aged care providers.

Code of Conduct for Aged Care - provider fact sheet thumbnail

2 December 2022
Fact sheet,

This fact sheet provides an overview of the Code of Conduct for Aged Care (the Code) for the aged care workforce including aged care workers and governing persons.

Code of Conduct for Aged Care – worker fact sheet

2 December 2022
Fact sheet,

This fact sheet provides an overview of the Code of Conduct for Aged Care (the Code) for aged care consumers and their families.

Code of Conduct for Aged Care - Consumer fact sheet

2 December 2022
Forms,

Approved providers must use this form to give the Commission notice of a material change and specified key personnel events.

Notification form - Material change to suitability form thumbnail

1 December 2022

This poster provides a quick introduction to the new Code of Conduct for Aged Care (the Code). It includes a weblink and QR code to find out more on the Aged Care Quality and Safety Commission’s website.

Code of Conduct for Aged Care – worker poster

1 December 2022
Webinar,

This document contains responses to questions asked during our SIRS for home services webinar series.

SIRS for home services – Webinar Q&As as at 30 November 2022 thumbnail

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