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Displaying 81 - 96 of 96 results

Resource Type
Letters and Posters
Cover image Hungarian poster

Resource Type
Letters and Posters
Cover image Hindi Poster

Resource Type
Letters and Posters
Cover image Greek poster

Resource Type
Letters and Posters
Cover image German poster

Resource Type
Letters and Posters
Cover image French Poster

Resource Type
Letters and Posters
Cover image Dutch Poster

Resource Type
Letters and Posters
Cover image Croatian poster

Resource Type
Letters and Posters
Cover image Chinese poster

Resource Type
Letters and Posters
Cover image Armenian poster

Resource Type
Letters and Posters
Cover image Arabic poster

Resource Type
Fact sheets

Top tips for consumers when making a complaint about aged care quality or services received.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Top tips for consumers front page

Resource Type
Fact sheets

Top Tips for service providers managing complaints.

Top tips for providers cover page

Resource Type
Fact sheets

A fact sheet outlining the new Aged Care Quality Standards.

This resource is not available to order.

Cover Image Aged Care Quality Standards PDF

Resource Type
Brochures & Posters

A poster outlining how to raise a concern about the quality of care a person is receiving.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Cover image Do you have a concern? Poster

Resource Type
Brochures & Posters

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Elderly woman with her dog in the park on a sunny day

Resource Type
Brochures & Posters

If you need an interpreter, please call TIS National on 131 450 and ask them to call the Aged Care Quality and Safety Commission on 1800 951 822. Our business hours are 9-5 Monday to Friday.

Cover image translated information for people receiving aged care