Resource Library

This fact sheet provides an overview of the aged care reforms.

Please go to our National aged care reforms page for the latest information on sector reforms.

This is an application form for individuals to apply to the Aged Care Quality and Safety Commission to vary or revoke a banning order made against them.

This fact sheet provides updated information for providers of aged care on effective infection prevention and control capability. This is critical to the safe, effective delivery of personal and clinical care in aged care. This is particularly the case during the coronavirus COVID-19 pandemic.

This provider fact sheet helps ensure services are doing everything possible to prevent, prepare for and reduce the impact of a COVID-19 outbreak. It features links to key resources available from the Commission, the Australian Government Department of Health and Aged Care and peak bodies.

The Commission recognises the known physical, psychosocial and nutritional impacts on older people if they experience extended periods of social isolation. This statement outlines what our position is on provider responsibilities relating to visitor access.

The spread of COVID-19 is increasing across the community and in residential aged care services. Of all the treatment measures available to services, rapid access to oral antivirals could make the biggest difference to consumers if they become infected with COVID-19.

A key election commitment by the ALP Federal Government was to implement price caps on administrative and management charges in the home care package program to improve pricing transparency and reduce excessive charges. Legislation has now been passed to enable this to occur.

RB 2022-16 This Regulatory Bulletin outlines the changes to administration and management charges in the Home Care Packages (HCP) Program and the requirements for approved providers as set out in the changes to aged care legislation.

Approved providers must use this form to give the Commission notice of a material change and specified key personnel events.

RB 2021-12 This Regulatory Bulletin outlines how an approved provider can apply for reconsideration of a reviewable decision under Part 8B of the Aged Care Quality and Safety Commission Act 2018 and Part 7 of the Aged Care Quality and Safety Commission Rules 2018.

This resource for aged care providers is a guide to the Code of Conduct for Aged Care.

This resource for aged care workers and governing persons is a guide to the Code of Conduct for Aged Care.

A fact sheet that informs key personnel of their obligation to report changes relating to a suitability matter to their employer within 14 days of a change occurring.

A quick reference A3 poster informing providers about their new provider governance responsibilities.

A fact sheet that introduces the responsibility for providers to notify the Commission within 14 days about changes that materially impact their suitability as an approved provider and of a change to their key personnel.

A fact sheet that introduces the responsibility for providers to consider the suitability of their key personnel at least every 12 months.

The Commission's goal planning document is a support tool for providers to plan to improve food, dining, nutrition and consumer choice.

This resource is a guide to specific responsibilities for approved providers in relation to their governance arrangements.

This video explains the purpose and importance of the Prudential Standards. It outlines the responsibilities of aged care providers in managing refundable deposits and what they need to do to comply. It also discusses the consequences of not complying plus additional resources that can help.

This video introduces the provider governance obligations introduced on 1 December 2022