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Resource Library

Displaying 1 - 20 of 145 results

Updated
28 January 2022
Forms,
Guides,

This provider template is for recording information for consumers receiving psychotropic medications.

Cover image for Psychotropic medications self-assessment tool

Updated
28 January 2022
Fact sheet,
Guides,

This provider frequently asked questions responds to questions to the Commission about use of the psychotropic self-assessment tool in residential aged care services.

Cover of Psychotropic self-assessment tool – frequently asked questions

Updated
24 January 2022
Brochure,

This flyer is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

Text and images of urinary tract, dipstick container and white and red prescriptions pills

Updated
24 January 2022
Regulatory Bulletins,

RB 2021-15 This Regulatory Bulletin outlines the requirements for providers to have continuous improvement systems and processes that assess, monitor, and improve the quality and safety of care and services.

For more information, visit the Regulatory Bulletin page

Cover image - RB 2021-14 Change in service ownership

Updated
19 January 2022
Letters,

The Minister for Senior Australians and Aged Care Services, Senator the Hon Richard Colbeck together with the Aged Care Quality and Safety Commissioner, Janet Anderson, issued a joint letter to residential aged care providers to personally encourage all aged care residents and staff to get their COVID booster vaccination.

Image_Newsletter

Updated
17 January 2022
Fact sheet,

This provider fact sheet explains their responsibilities regarding the management of new consumers who require restrictive practices or have started them before entering the service.

Cover page: A young lady with long hair and glasses next to elderly man who is sitting

13 January 2022
Fact sheet,

The Notice of collection provides information on how we may collect, use and disclose personal information, for the purpose of our legislative functions. It is available in 24 languages.

First page of Notice of collection

7 January 2022
Report,

This report describes the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.

Consumer engagement in aged care - Survey report cover pic

7 January 2022
Guides,

This literature review examines published peer-reviewed articles and a broader set of literature to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors both in Australia and internationally, which could be applied in the Australian aged care sector.

To inform this piece of work, we have undertaken a literature review of co-design and consumer engagement.

Consumer engagement in aged care - Literature review cover pic

7 January 2022
Guides,

This resource was designed to support aged care providers to partner and engage with consumers to drive the delivery of consumer-centred care.

Working with aged care consumers cover pic

22 December 2021
Guides,

This guidance gives providers practical tips when making reports about serious incidents through the My Aged Care Provider Portal.

Cover of Reporting serious incidents Using a problem solving approach to enhance effective incident management

22 December 2021
Guides,

This guidance provides information for providers on the problem solving model supports the key elements of an effective incident management system.

Cover of Reporting serious incidents Using a problem solving approach to enhance effective incident management

22 December 2021
Letters,

On Wednesday 22 December 2021, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to residential approved providers on being prepared for a COVID-19 outbreak.

Image_Newsletter

22 December 2021
Fact sheet,

This fact sheet for providers summarises key learnings and observations from more than 350 COVID-19 outbreaks at residential aged care services across Australia in 2021.

cover page of 'What we learned from COVID-19 outbreaks in 2021'

20 December 2021
Presentations,

Associate Professor Juanita Breen's presentation on her review of medication-related complaints received by the Commission in 2019-20.

Introduction slide of Medication-related complaints in residential aged care, elderly lady in wheel chair being pushed by a younger lady

20 December 2021
Tool,
Presentations,

This presentation is an educational tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

First slide of To Dip or Not To Dip case-based education presentation with dip stick and container with coloured squares

20 December 2021
Letters,

On Monday 20 December 2021, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to providers inviting them to register their interest with the new Governing for Reform in Aged Care program.

Image_Newsletter

14 December 2021
Letters,

On Wednesday 1 December 2021, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to residential approved providers on advanced planning and preparation for emergency events.

Image_Newsletter

14 December 2021
Video,

This video explains the Charter of Aged Care Rights to consumers.

Screenshot of video: Four squares clockwise from top left: older man with glasses on chair next to younger man standing; elderly lady with walker standing with younger man; elderly man and woman playing cards at a table; and elderly man with glasses standing next to man with sunhat and sunglasses holding a chainsaw.

9 December 2021
Brochure,

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.

This resource is available in 25 different languages.

Elderly woman with her dog in the park on a sunny day

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