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Updated
9 December 2022
Guides,

This checklist highlights the suite of support materials available to assist approved providers to understand their obligations under the Code of Conduct for Aged Care (the Code).

Code of Conduct for Aged Care – approved provider readiness checklist thumbnail

Updated
9 December 2022
Guides,

This resource for aged care consumers is a guide to the Code of Conduct for Aged Care (the Code).

Code of conduct for aged care consumer guidance thumbnail

Updated
9 December 2022
Guides,

This is a draft guide to the Code of Conduct for Aged Care.

Code of Conduct for Aged Care: Guidance for aged care workers and governing persons

Updated
9 December 2022
Guides,

This resource for aged care providers is a guide to the Code of Conduct for Aged Care.

Code of Conduct for Aged Care: Guidance for approved providers thumbnail

Updated
8 December 2022
Video,

This video introduces the Code of Conduct for Aged Care (the Code) to aged care workers and approved aged care providers.

 

Opening screen - Code of Conduct for Aged Care – introductory video for providers and workers

Updated
8 December 2022
Video,

This video is to give consumers, their representatives and families an overview of the Code of Conduct in Aged Care. It describes the behaviour expected of aged care providers, their governing persons (e.g. board members and Chief Executive Officers) and aged care workers. It describes how providers and the people who provide your care must behave and treat you.
 

Opening screen - Code of Conduct for Aged Care – introductory video for providers and workers video

Updated
7 December 2022
Guides,

This guidance provides information for providers to help them to develop and embed a best practice incident management system which enables them to respond to and manage specific incidents and near misses by assessing:

Cover - Effective incident management systems: Best practice guidance December 2022

Updated
5 December 2022
Handbook,

This example response supports the information providers need to consider when reporting unexplained absence from care in the My Aged Care portal.

SIRS notification example response unexplained absence from care PDF document in white text over teal background.

Updated
5 December 2022
Brochure,
Fact sheet,
Poster,

To keep you safe, the government has introduced the Serious Incident Response Scheme or SIRS. SIRS will reduce the risk of harm to people in residential aged care homes.

What is the SIRS? consumer poster with three circles with steps

Updated
2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to unreasonable use of force. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Unreasonable use of force , followed by two columns of text.

Updated
2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to unlawful sexual contact or inappropriate sexual conduct. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with teal header and the text SIRS reportable incidents – unlawful sexual contact or sexual conduct

Updated
2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to psychological or emotional abuse. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Psychological or emotional abuse, followed by two columns of text.

Updated
2 December 2022
Fact sheet,
Poster,

The Serious Incident Response Scheme or SIRS will support your right to be treated with dignity and respect and to live your life free from neglect, violence and abuse.

Poster with text and four circles with steps

Updated
2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to unexpected death. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Unexpected death, followed by two columns of text.

Updated
2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to stealing or financial coercion by a staff member. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Stealing or financial coercion by a staff member, followed by two columns of text.

Updated
2 December 2022
Fact sheet,
Poster,

In aged care, your rights are protected by the Charter of Aged Care Rights. Alongside the Charter is a new government initiative called the Serious Incident Response Scheme or SIRS. SIRS requires your home to take steps to keep you safe from harm.

SIRS – Understand your right to be safe consumer poster with three circles with steps

Updated
2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to neglect. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Neglect, followed by two columns of text.

Updated
2 December 2022
Fact sheet,

This Serious Incident Response Scheme (SIRS) fact sheet covers the reporting of incidents relating to inappropriate use of restrictive practices. The fact sheet has been developed for providers of residential care and flexible care in a residential aged care setting.

Document with a teal coloured header and the text Reportable incidents: Inappropriate use of restrictive practices fact sheet, followed by two columns of text.

Updated
2 December 2022
Fact sheet,

This fact sheet provides an overview of the Code of Conduct for Aged Care (the Code) for approved aged care providers.

Code of Conduct for Aged Care - provider fact sheet thumbnail

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