A poster outlining how to raise a concern about the quality of care a person is receiving.
This resource is available in 25 different languages including: Arabic, Armenian, Chinese Traditional, Chinese Simplified, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.
This fact sheet helps providers understand requirements to appoint an eligible advisor when the Commission issues a Notice to Agree.
On Friday 26 August, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to approved providers regarding the SCHADS Award.
This provider fact sheet explains their responsibilities regarding the management of new consumers who require restrictive practices or have started them before entering the service.