Skip to main content

Resource Library

Displaying 1 - 20 of 47 results

Updated
28 September 2022
Guides,

Download the guidance material for the Aged Care Quality Standards. It includes an introduction, guidance each of the 8 Quality Standards and a glossary.

This resource is not available to order.

Cover image Standards Guidance and Resources

16 September 2022
Tool,
Guides,

This goal planning document is a support tool for providers to plan how they will improve dining and consumer choice.

Goal planning document with an orange header and two tables with four columns and three rows

13 September 2022
Fact sheet,

This fact sheet outlines the financial and prudential reporting responsibilities for approved providers.

Cover of Financial and Prudential Reporting Responsibilities fact sheet with a teal heading and circular diagram showing the four Prudential Standards.

13 September 2022
Fact sheet,

This fact sheet helps providers understand requirements to appoint an eligible advisor when the Commission issues a Notice to Agree.

3 caucasian people and an african heritage man listening to their advisor.

29 August 2022
Poster,

This poster is a guide for aged care staff about how to get the dining experience right for residents.

 

Image of Getting the dining experience right poster

29 August 2022
Fact sheet,

This fact sheet outlines how residential aged care staff, including cooks, chefs, food service staff and care staff, can create an enjoyable dining experience to support residents to take pleasure in, and consume, their meals.

 

Image of Getting the dining experience right (staff) fact sheet

29 August 2022
Fact sheet,

This fact sheet outlines how providers can create an enjoyable dining experience for residents in aged care to support their consumption of meals, reduce risks of malnutrition and dehydration, and to meet the Aged Care Quality Standards.

 

Image of Getting the dining experience right (provider) fact sheet

29 August 2022
Poster,

This poster for aged care staff sets out the 8 facts you need to know about the residents you support to:

  • ensure residents receive nutritious and appealing meals they can eat
  • notice early warning signs of decreased appetite and/or weight loss
  • act early to prevent malnutrition.

 

Image of 8 facts about each resident fact sheet

29 August 2022
Poster,

This poster is a guide for aged care staff about get to know residents so you can support them to have meaningful meal time experiences.

 

Image of Know, support, act poster

29 August 2022
Fact sheet,

This fact sheet for residential aged care providers provides a list of tips to ensure residents in aged care services enjoy their mealtime experience.

 

Image of Dining in residential aged care - tips and tricks fact sheet

26 August 2022
Fact sheet,

This provider fact sheet explains governance standard, which is part of the Prudential Standards.

circle in a sky blue background cut into quarters yellow which says liquidity standard, teal with a book that says records standard, violet with paper image which says disclosure standard and orange with a group of people which says governance standard

26 August 2022
Fact sheet,

This provider fact sheet explains the Disclosure Standard, which is part of the Prudential Standards.

Cover of Disclosure Standard fact sheet with a teal heading and circular diagram showing the four Prudential Standards

16 June 2022
Brochure,
Guides,

Open disclosure is the open discussion that an aged care provider has with people receiving aged care services when something goes wrong that has harmed or had the potential to cause harm to a person receiving aged care service. With more than 1.3 million people receiving care in Australia, this is a crucial activity for providers to support continuous improvement within their service.

cover image of open disclosure framework and guidance PDF

27 April 2022
Brochure,

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.
This resource is available in 25 different languages.

elderly woman looking worried and looking outside her window

24 February 2022
Fact sheet,

This provider fact sheet explains investment management strategy, which is part of the Prudential Standards.

First page of the Prudential Standards Investment management strategy fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

This provider fact sheet explains refundable deposits or accommodation bonds, which is part of the Prudential Standards.

First page of the Prudential Standards Refunding refundable deposit balances fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

This fact sheet explains the Liquidity Standard, 1 of 4 Prudential Standards.

First page of the Liquidity Standard fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

The Prudential Standards fact sheet provides an overview of the 4 Prudential Standards.

First page of the Prudential Standards fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Report,

Between November and December 2020 the Commission audited a sample of approved providers across Australia to assess their understanding of their refunding obligations and the Liquidity Standard.

Cover of Prudential campaign report

15 February 2022
Fact sheet,

If you are concerned about the quality of the aged care service you or the person you represent is receiving, an advocacy service may be able to help.

Cover image_How Aged Care Advocacy Can Help You Fact Sheet

Was this page useful?
Why?
Why not?