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Displaying 1 - 13 of 13 results

Updated
13 September 2022
Fact sheet,

This fact sheet outlines the financial and prudential reporting responsibilities for approved providers.

Cover of Financial and Prudential Reporting Responsibilities fact sheet with a teal heading and circular diagram showing the four Prudential Standards.

Updated
13 September 2022
Fact sheet,

This fact sheet helps providers understand requirements to appoint an eligible advisor when the Commission issues a Notice to Agree.

3 caucasian people and an african heritage man listening to their advisor.

31 August 2022
Poster,

A poster outlining how to raise a concern about the quality of care a person is receiving.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese Traditional, Chinese Simplified, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Image of Do you have a concern or complaint poster

26 August 2022
Fact sheet,

This provider fact sheet explains governance standard, which is part of the Prudential Standards.

circle in a sky blue background cut into quarters yellow which says liquidity standard, teal with a book that says records standard, violet with paper image which says disclosure standard and orange with a group of people which says governance standard

26 August 2022
Fact sheet,

This provider fact sheet explains the Disclosure Standard, which is part of the Prudential Standards.

Cover of Disclosure Standard fact sheet with a teal heading and circular diagram showing the four Prudential Standards

27 April 2022
Brochure,

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.
This resource is available in 25 different languages.

elderly woman looking worried and looking outside her window

16 March 2022
Regulatory Bulletins,

RB 2021-12 This Regulatory Bulletin outlines how an approved provider can apply for reconsideration of a reviewable decision under Part 8B of the Aged Care Quality and Safety Commission Act 2018 and Part 7 of the Aged Care Quality and Safety Commission Rules 2018.

First page of RB 2021-12 Reconsideration of reviewable decisions

24 February 2022
Fact sheet,

This provider fact sheet explains investment management strategy, which is part of the Prudential Standards.

First page of the Prudential Standards Investment management strategy fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

This provider fact sheet explains refundable deposits or accommodation bonds, which is part of the Prudential Standards.

First page of the Prudential Standards Refunding refundable deposit balances fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

This fact sheet explains the Liquidity Standard, 1 of 4 Prudential Standards.

First page of the Liquidity Standard fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

The Prudential Standards fact sheet provides an overview of the 4 Prudential Standards.

First page of the Prudential Standards fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Report,

Between November and December 2020 the Commission audited a sample of approved providers across Australia to assess their understanding of their refunding obligations and the Liquidity Standard.

Cover of Prudential campaign report

15 February 2022
Fact sheet,

If you are concerned about the quality of the aged care service you or the person you represent is receiving, an advocacy service may be able to help.

Cover image_How Aged Care Advocacy Can Help You Fact Sheet

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