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Resource Library

Displaying 1 - 15 of 15 results

Resource Type
Brochures & Posters

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Elderly woman with her dog in the park on a sunny day

Resource Type
Brochures & Posters

A poster outlining the Aged Care Quality Standards.

Image_Aged Care Quality Standards Posters

Resource Type
Factsheets & FAQs

Top tips for consumers when making a complaint about aged care quality or services received.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Top tips for consumers front page

Resource Type
Brochures & Posters
Factsheets & FAQs

This resource pack was sent to approved providers on 2nd January 2019. It contains helpful information on the Aged Care Quality and Safety Commission and the services we offer.

Cover Image_ACQSA Provider Pack

Resource Type
Forms
Guides & Handbooks
Cover Image Self-Assessment Template for NASTI Flexible Aged Care Program Services

Resource Type
Factsheets & FAQs

Part of a fact sheet series related to Key changes under the new Commission Act and Rules.

key changes for providers ACQSC legislation

Resource Type
Factsheets & FAQs

Resource Type
Forms
Guides & Handbooks

Includes Aged Care Quality Standards Self-Assessment Tool Template (available in word document and excel spreadsheet), as well as Guidance on Self-Assessment.

Cover Image of Aged Care Quality Standards Self-Assessment Tool

Resource Type
Media (Videos, CDs etc)

A short video aimed at aged care providers to support them to prepare and take action to meet the new Aged Care Quality Standards.

Thumbnail_Preparing for the Aged Care Quality Standards 2019 Video

Resource Type
Brochures & Posters

Download this A2 poster with consumer outcomes for each Standard.

Aged Care Quality Standards A2 Infographic Poster with Consumer Outcomes

Resource Type
Guides & Handbooks

Issue No. 2019-4. This Regulatory Bulletin outlines how the Commission will respond to identified areas for improvement and non-compliance with the Aged Care Quality Standards from 1 July 2019.

Cover image Regulatory Bulletin Issue 2019-4

Resource Type
Brochures & Posters

The rights of Consumers are protected by a Charter of Aged Care Rights. On 1 July, this will transition to a new single Charter of Aged Care Rights.

Charter of Aged Care Rights 2019 POSTER

Resource Type
Brochures & Posters

The rights of Consumers are protected by a Charter of Aged Care Rights. On 1 July, this will transition to a new single Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

Charter of Aged Care Rights A5 Booklet

Resource Type
Forms
Language Resources

Download the new single Charter of Aged Care Rights Template for Signing for aged care service providers and their consumers on 1 July 2019. Available in PDF and DOC.

This resource is available in 18 translated languages including: Arabic, Chinese (simplified and traditional), Croatian, Dutch, German, Greek, Hindi, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Serbian, Spanish, and Vietnamese.

Cover image of Charter of Aged Care Rights Template for Signing Arabic