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Displaying 1 - 20 of 24 results

24 February 2022
Report,

Between November and December 2020 the Commission audited a sample of approved providers across Australia to assess their understanding of their refunding obligations and the Liquidity Standard.

Cover of Prudential campaign report

7 January 2022
Report,

This report describes the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.

Consumer engagement in aged care - Survey report cover pic

6 August 2021
Language resources,
Letters,
Poster,
Cover image Latvian poster

6 August 2021
Language resources,
Letters,
Poster,
Cover image Korean poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Italian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Hungarian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Hindi Poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Greek poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image German poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image French Poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Dutch Poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Croatian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Chinese poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image English poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Arabic poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Armenian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Tagalog poster

27 July 2021
Forms,
Language resources,

Download the Charter of Aged Care Rights Template for Signing for aged care service providers and their consumers on 1 July 2019. Available in PDF and DOCX.

This resource is available in 18 translated languages including: Arabic, Chinese (simplified and traditional), Croatian, Dutch, German, Greek, Hindi, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Russian, Serbian, Spanish, and Vietnamese.

Cover image of Charter for Aged Care Rights signing template

23 July 2021
Brochure,
Language resources,

The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.

Charter of Aged Care Rights cover picture

12 July 2021
Guides,
Language resources,

These translated guides will help you understand what to expect if someone has COVID-19 in your residential aged care service, including that a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.

Image of 'What to expect guide' - cover image

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