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Publication date

Our Aged Care Quality Standards Consumer Outcomes A3 poster has been translated to 25 languages: Arabic, Armenian, Croatian, Chinese (Simplified and Traditional), Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: This poster is not available for order.

Poster,
Icon of Quality Standards Consumer Outcomes Poster (available in 25 languages)
Publication date

A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

Note: This resource is not available for hard copy order.

Video,
Cover image What Consumers should know about the new Aged Care Quality Standards video
Publication date

Download the Commission's Aged Care Quality Standards imagery, including the Standards wheel and individual Standards icons. Includes terms of use.

Image,
Aged Care Quality Standards wheel infographic of the Commission's range of resources available for download to support service providers and their consumers to understand the Quality Standards.
Publication date

A downloadable chatterbox template to support aged care service providers and their consumers engage with the new Aged Care Quality Standards.

This resource is not available to order.

chatterbox_web.pdf  (PDF  804.94 KB)
Brochure,
Downloadable Chatterbox template for the Aged Care Quality Standards
Publication date

Review of the Aged Care Quality Standards was a key recommendation of the Royal Commission into Aged Care Quality and Safety. The Commission is contributing to the review in our role as the national regulator of aged care services. This fact sheet provides further information about our Strengthened Quality Standards pilot project, commencing early 2023.

 

Fact sheet,
Strengthened Quality Standards pilot project – Consumer fact sheet image
Publication date

The Aged Care Quality Standards app supports you access the Quality Standards from your mobile device. It's free to download.

Application (app),
Three screenshots of the Quality Standards app - home page with Standards in a wheel, Commisson's logo and Standard 1
Publication date

A short video for aged care consumers, their families and representatives, explaining what the Aged Care Quality Standards mean in practice.

The video has been translated in 25 languages including Arabic, Armenian, Cantonese, Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: these videos are not available for download or hard copy order.

Video,
Publication date
Last updated

A fact sheet outlining the Aged Care Quality Standards.

This resource is not available to order.

Fact sheet,
 Image of Aged Care Quality Standards PDF
Publication date

Download the English Aged Care Quality Standards Consumer Outcomes A2 poster. This resource is not available to order.

Poster,
Aged Care Quality Standards A2 Infographic Poster with Consumer Outcomes
Publication date

The Commission is implementing the Stronger Standards, Better Aged Care Program to help older Australians and their carers and representatives to learn about the strengthened Aged Care Quality Standards. This fact sheet provides further information about the program which commenced in early 2023.

 

Fact sheet,
thumbnail image ssbac older australians factsheet
Publication date

On 27 July 2022, the Minister for Aged Care, the Hon Anika Wells MP announced that the Federal Government would expedite a capability review of the Commission, as recommended by the Royal Commission into Aged Care Quality and Safety.

Fact sheet,
Cover of Capability review fact sheet with teal header and two columns of text
Publication date

The Aged Care Quality and Safety Commission’s job is to protect the rights and interests of people who use Commonwealth-funded aged care services.

Fact sheet,
Fact sheet with purple banner and heading with an image of an elderly woman and an aged care worker
Publication date

RB 2020-10 This Regulatory Bulletin covers the registration requirements and process for quality assessors, including information on why registration may be cancelled by the Commission.

Regulatory Bulletins,
Regulatory Bulletin 2020-10 cover image
Publication date

The Commission has produced a glossary of common terms to aid understanding of the aged care services sector. The list is not intended to be exhaustive and is provided as general information only. 

A web version of the glossary is also available.

Corporate publications,
Glossary March 2021
Publication date

The Aged Care Quality and Safety Commission Statement of Expectations 2019.

Corporate publications,
Cover Image Statement of Expectation 2019
Publication date

Aged Care Quality and Safety Commission Statement of Intent 2019.

Corporate publications,
Cover Image Statement of Intent 2019
Publication date

The Department of Health’s aged care regulatory functions have been transferred to the Aged Care Quality and Safety Commissioner from 1 January 2020, giving the Commission new powers for monitoring and enforcing compliance under the Aged Care Quality and Safety Commission Act 2018 and Aged Care Quality and Safety Commission Rules 2018.

Regulatory Bulletins,
Cover image Regulatory Bulletin PDF
Publication date

A document detailing the Commission’s approach to delivering regulatory functions under the Aged Care Quality and Safety Act 2018, in accordance with the Aged Care Quality and Safety Commission Rules 2018.

Corporate publications,
Regulatory strategy 2020
Publication date

This fact sheet provides information on a Direction, which can be issued by the Commission to a provider.

Fact sheet,
What is a direction fact sheet thumbnail
Publication date

The Aged Care Quality and Safety Commission's Corporate Plan January to June 2019

Corporate publications,
Cover Image Corporate Plan Jan-Jun 2019