Resource library

This video explains the process of becoming a registered provider from 1 July 2025, when the new Aged Care Act starts. It also includes what to expect when renewing your registration.

This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.

This video explains how registered providers can vary, suspend or revoke their registration from 1 July when the new Aged Care Act starts. It also explains how we may make changes to your registration.

This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.

Joint letter from the Chief Medical Officer Professor Anthony Lawler and Commissioner Liz Hefren-Webb to Board Chairs, Residential Aged Care Providers on winter preparedness in residential aged care.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members

This checklist will help registered providers and aged care workers understand best practice for complaints handling. It highlights the activities and systems required to support your complaints handling process and the resources available.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

This brochure introduces the Commission’s online learning platform, Alis. It gives an overview of Alis content, its key benefits and details how providers and their staff can register for Alis.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for workers in residential aged care. You can print these out and display them around your workplace. 

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.