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Resource Type
Brochures & Posters

A poster outlining the Aged Care Quality Standards.

Image_Aged Care Quality Standards Posters

Resource Type
Factsheets & FAQs

A fact sheet outlining the new Aged Care Quality Standards.

Cover Image Aged Care Quality Standards PDF

Resource Type
Factsheets & FAQs

Top Tips for service providers managing complaints.

Top tips for providers cover page

Resource Type
Brochures & Posters
Factsheets & FAQs

This resource pack was sent to approved providers on 2nd January 2019. It contains helpful information on the Aged Care Quality and Safety Commission and the services we offer.

Cover Image_ACQSA Provider Pack

Resource Type
Guides & Handbooks

Download the Guidance material for the Aged Care Quality Standards that come into place on 1 July 2019. Includes: Introduction, Guidance on Standards 1-8 and Glossary.

Cover image Standards Guidance and Resources

Resource Type
Guides & Handbooks

Issue No. 2019-1. This bulletin covers the Aged Care Quality and Safety Commission process and responsibilities relating to findings on serious risk. Available in PDF and accessible DOC.

Cover image Regulatory Bulletin PDF

Resource Type
Forms
Cover image Practices and Processes Guide

Resource Type
Guides & Handbooks

Issue No. 2019-3.1. This Regulatory Bulletin outlines the Commission's policy regarding provider requests to exclude specific dates for an unannounced activity and includes criteria to guide approved providers when determining those dates. Available in PDF and accessible DOC.

Cover Image Regulatory Bulletin PDF

Resource Type
Forms
Guides & Handbooks
Corporate publications
Cover image Quality Framework for National Aboriginal and Torres Strait Islander Flexible Aged Care Program

Resource Type
Guides & Handbooks
Cover image Results and Processes Guide

Resource Type
Forms
Guides & Handbooks
Cover Image Self-Assessment Template for NASTI Flexible Aged Care Program Services

Resource Type
Forms
Guides & Handbooks
Cover image Self-Assessment Template for Home Care Services

Resource Type
Forms
Guides & Handbooks
Cover Image Plan for Continuous Improvement PCI

Resource Type
Guides & Handbooks

Issue No. 2019-2. This Regulatory Bulletin covers the Aged Care Quality and Safety Commission's processes and responsibilities in relation to assessment contacts in accredited services. Available in PDF and accessible DOC.

Cover Image Regulatory Bulletin PDF

Resource Type
Factsheets & FAQs

Key changes to accreditation and re-accreditation under the new Aged Care Quality and Safety Commission Act 2018 and Rules.

accreditation and re-accreditation key changes fact sheet image

Resource Type
Factsheets & FAQs

Key changes to assessment contacts under the new Aged Care Quality and Safety Commission Act 2018 and Rules.

assessment contacts key changes fact sheet image

Resource Type
Factsheets & FAQs

Part of a fact sheet series related to Key changes under the new Commission Act and Rules

A new meaning of Commonwealth-funded aged care service has been added to the Aged Care Quality and Safety Commission Act 2018 (the Act) to more appropriately capture specific programs that are grant based.

Commonwealth Home Support Programme key changes fact sheet image

Resource Type
Factsheets & FAQs

Part of a fact sheet series related to Key changes under the new Commission Act and Rules

The changes surrounding consent to access apply to every form of a visit to the premises of a service, whether for the purposes of re-accreditation, a quality review, a review audit or an assessment contact.

consent to access premises key changes fact sheet image

Resource Type
Factsheets & FAQs

Part of a fact sheet series related to Key changes under the new Commission Act and Rules.

key changes for providers ACQSC legislation

Resource Type
Factsheets & FAQs