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Displaying 1 - 20 of 278 results

Updated
9 June 2023
Regulatory Bulletins,

‘Additional care or services’ are care and services that are offered to residents of a residential aged care service by their provider, in addition to those that their provider is required to provide by law. By agreement with the resident, an approved provider can charge fees for additional care and services. 

This Regulatory Bulletin outlines the expectations of the Commission relating to providers’ responsibilities around the charging of fees for additional care and services. It also outlines the Commission’s response where a provider does not meet their responsibilities.

thumbnail rb2023-20

Updated
8 June 2023
Forms,

This is an application form for individuals to apply to the Aged Care Quality and Safety Commission to vary or revoke a condition of a banning order made against them.
 

Application to vary or revoke a condition of a banning order first page

Updated
8 June 2023
Forms,

This is an application form for individuals to apply to the Aged Care Quality and Safety Commission to vary or revoke a banning order made against them.

 

The first page of the Application to vary or revoke banning orders form

Updated
8 June 2023
Fact sheet,

A fact sheet that informs providers of their obligation to provide information about their operations to the Department of Health and Aged Care by the 31st of October each year.

 

thumbnail provide information to the department factsheet

Updated
1 June 2023
Regulatory Bulletins,

RB 2021-12 This Regulatory Bulletin outlines how an approved provider can apply for reconsideration of a reviewable decision under Part 8B of the Aged Care Quality and Safety Commission Act 2018 and Part 7 of the Aged Care Quality and Safety Commission Rules 2018.

First page of RB 2021-12 Reconsideration of reviewable decisions

26 May 2023
Report,

This report outlines the key findings of the analysis of the food and dining experience surveys conducted by Older Persons Advocacy Network (OPAN) with residents of residential aged care services across Australia.

  

Thumbnail food and dining experiences

25 May 2023
Fact sheet,

This fact sheet provides an overview for providers on the importance of supporting residents to make ongoing, informed choices about their food, drink and dining experience in line with the Aged Care Quality Standards.

 

thumbnail supporting informed choice

24 May 2023
Video,

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with sanitiser through this short video.

thumbnail hand hygiene video

19 May 2023
Guides,

This resource for aged care providers is a guide to the Code of Conduct for Aged Care.

code of conduct guidance thumbnail

19 May 2023
Guides,

This resource for aged care workers and governing persons is a guide to the Code of Conduct for Aged Care.

code of conduct guidance - workers thumbnail

19 May 2023
Video,

This video introduces the provider governance obligations introduced on 1 December 2023.

Screenshot with the words "Aged care reforms" in big letters. From Provider governance - provider responsibilities 1 December 2022 video

19 May 2023
Webinar,

This document responds to questions put to the Commission at the ‘Regulation of workforce-related responsibilities including 24/7 on site registered nurse and care minutes’ webinar held on 18 April 2023. The information is current as at 17 May 2023.

 

thumbnail - webinar regulation of workforce

18 May 2023
Corporate publications,

This resource outlines our vision to be a world-class regulator as we strengthen our capability, effectiveness and accountability.

 

Stronger Standards, Better Aged Care Program - Vision

17 May 2023
Poster,

Recognising and responding to signs of mouth and tooth pain in residential aged care A3 poster.

 

thumbnail - know look act oral pain poster

17 May 2023
Fact sheet,

This fact sheet outlines the steps to recognise and respond to signs of poor oral health in residential aged care.

 

thumbnail - know look act providers

17 May 2023
Fact sheet,

This fact sheet outlines steps you can take to support residents to manage their oral health.

 

thumbnail - supporting daily oral health staff

17 May 2023
Fact sheet,

This fact sheet outlines your role as a provider in ensuring your staff have the necessary knowledge and skills to support residents’ daily oral health care.

 

thumbnail-supporting daily oral health

15 May 2023
Webinar,
Guides,

This document responds to questions put to the Commission at the ‘Aged care sector reforms – current status and what’s next?’ webinar held on 15 December 2022. The information is current as at 15 May 2023.

 

thumbnail - webinar status aged care reforms

12 May 2023
Fact sheet,

The resources on this page provide information on supporting partnerships in care. It will assist aged care providers work with partners in care and establish new partnerships.

Image of Partnerships in care Supporting older people’s wellbeing in residential care thumbnail

9 May 2023
Fact sheet,

This fact sheet provides an overview for residential aged care staff (including chefs, cooks, food service and care staff) on the requirements and importance of residents’ rights to making choices about their food, drink and dining experience.

 

thumbnail supporting informed choice staff

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