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Publication date

Joint letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM and Professor Paul Kelly, Chief Medical Officer to all approved providers of residential aged care services on uptake of the COVID-19 booster.

 

Letters,
thumbnail letter to providers covid 19
Publication date

Letter from Ann Wunsch, Executive Director – Approvals and Serious Incident Notifications, regarding information about your SIRS responsibilities and reporting obligations.

 

Letters,
thumbnail provider letter sirs
Publication date

This document responds to questions put to the Commission at the ‘Compliance in practice’ webinar held on 18 July 2023. The information is current as at 2 August 2023.

 

Webinar,
Compliance in practice thumbnail q and a
Publication date

This aged care financial reports calendar details due dates and auditing requirements for 2024 reports.

 

Poster,
poster thumbnail 2024 financial reporting
Publication date

Joint letter to approved providers of residential aged care services from the Commission and the Australian Electoral Commission about the 2023 referendum and COVID-19 entry approach for mobile polling staff.

 

Letters,
image-letter-referendum-2023
Publication date

The Stakeholder Engagement Strategy outlines how the Commission identifies, plans, delivers, and evaluates engagement activities with external stakeholders. The Strategy drives the alignment of Commission activities to ensure engagement is meaningful and integrated. 

Corporate publications,
Stakeholder Engagement Strategy
Publication date

The Stakeholder Engagement Strategy outlines how the Commission identifies, plans, delivers, and evaluates engagement activities with external stakeholders. The Strategy drives the alignment of Commission activities to ensure engagement is meaningful and integrated. 

Corporate publications,
Publication date

This fact sheet provides an overview of the aged care reforms.

Please go to our National aged care reforms page for the latest information on sector reforms.

 

Fact sheet,
thumbnail aged care reforms fact sheet
Publication date

Older Australians, particularly those that reside in residential aged care settings or in multigenerational households, are vulnerable to the ongoing risk of contracting and becoming seriously ill from COVID-19 and other highly infectious illnesses such as influenza and gastroenteritis.

 

Fact sheet,
are you alert and ready thumbnail
Publication date

A checklist tool to be used by providers to gather and manage documentation needed for them to evidence their performance against Prudential Standards.

Guides,
Prudential audit factsheet thumbnail
Publication date

A factsheet introducing providers to prudential audits; a mandatory activity the Commission undertakes with providers to measure and support their performance against the Prudential Standards.

Prudential audit factsheet  (PDF  785.9 KB)
Fact sheet,
Prudential audit factsheet thumbnail
Publication date

As the national aged care regulator, part of the Commission’s role is to assess the performance of providers against the Aged Care Quality Standards. This fact sheet for providers explains how we apply procedural fairness to our regulatory decisions.

Fact sheet,
thumbnail-fact sheet applying procedural fairness
Publication date

This document responds to questions put to the Commission at the ‘Stronger Standards, Better Aged Care’ webinar held on 20 June 2023 and the National Aged Care Providers Conference session on 9 June 2023. The information is current as at 23 August 2023.

The webinar recording and presentation slides are also available.

 

Webinar,
ssbac thumbnail
Publication date

This resource for aged care workers and governing persons is a guide to the Code of Conduct for Aged Care.

Guides,
code of conduct guidance - workers thumbnail
Publication date

This is an application form for individuals to apply to the Aged Care Quality and Safety Commission to vary or revoke a banning order made against them.

 

Forms,
The first page of the Application to vary or revoke banning orders fact sheet
Publication date

This is an application form for individuals to apply to the Aged Care Quality and Safety Commission to vary or revoke a condition of a banning order made against them.
 

Forms,
Application to vary or revoke a condition of a banning order first page
Publication date

This video introduces the Code of Conduct for Aged Care (the Code) to aged care workers and approved aged care providers.

 

Video,
Opening screen - Code of Conduct for Aged Care – introductory video for consumers video
Publication date

The case studies for approved providers and their workers have been designed to inform and educate the workforce about the 8 elements of the Code of Conduct for Aged Care (the Code). A range of case studies provide examples both consistent and inconsistent with the Code.

 

 

Fact sheet,
First page of the Code of Conduct for Aged Care – case studies for workers and providers fact sheet