Resource Library

For more information see our Re-accreditation of residential aged care services web page.

Key documents and information to be available at commencement of performance assessment

Every performance assessment at a service’s premises begins with an entry meeting between the person in charge at the service and the Assessment Team. The Assessment Team will request certain key documents during the entry meeting at site audits, review audits and assessment contacts where performance against the Aged Care Quality Standards (Quality Standards) is being assessed.

An activity to raise awareness of the importance of identity culture and diversity

A practical guide developed by the Working Group on Influenza Outbreaks in Residential Care Facilities on behalf of the Communicable Diseases Network of Australia. The purpose of the document is to assist residential care services and carers by providing best practice information for the prevention and management of influenza outbreaks in residential care facilities.

The Aged Care Quality and Safety Commission has worked with a range of stakeholders to develop resources that help aged care providers understand the key concepts of clinical governance and how they can be applied in their service.

This resource pack was sent to approved providers on 2nd January 2019. It contains helpful information on the Aged Care Quality and Safety Commission and the services we offer.

A downloadable chatterbox template to support aged care service providers and their consumers engage with the new Aged Care Quality Standards.

This resource is not available to order.

The Aged Care Quality and Safety Commission Statement of Expectations 2019.