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Displaying 101 to 120 of 384 result(s)
Publication date

This fact sheet for approved providers outlines the key changes on workforce-related responsibilities from 1 July 2023 regarding 24/7 registered nurse coverage and care minutes in residential aged care.

 

Fact sheet,
thumbnail 24/7 registered nurse factsheet
Publication date

Letter from Ann Wunsch, Executive Director – Approvals and Serious Incident Notifications, regarding information about your SIRS responsibilities and reporting obligations.

 

Letters,
thumbnail provider letter sirs
Publication date

Joint letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM and Professor Paul Kelly, Chief Medical Officer to all approved providers of residential aged care services on uptake of the COVID-19 booster.

 

Letters,
thumbnail letter to providers covid 19
Publication date

A fact sheet that introduces the responsibility for providers to offer to establish and maintain a consumer advisory body.

  

Fact sheet,
consumer advisory body thumbnail
Publication date

A fact sheet that explains the responsibility for providers that are wholly-owned subsidiaries to ensure their constitution prioritises the consumer over the holding company.

  

Fact sheet,
thumbnail organisation constitution
Publication date

A fact sheet that details the responsibility to ensure staff have appropriate skills, qualifications, experience and professional development opportunities.

  

Fact sheet,
thumbnail - staff qualifications
Publication date

A fact sheet that introduces the responsibility for providers to establish and continue a quality care advisory body.

  

Fact sheet,
quality care advisory body thumbnail
Publication date
Last updated

A poster for providers to use in their service to encourage consumers to get involved in the consumer advisory body.

 

Consumer advisory body poster  (PDF  320.21 KB)
Poster,
Consumer advisory body poster thumbnail
Publication date

Pilot audit of the draft strengthened Quality Standards.

 

Guides,
thumbnail provider briefing pack
Publication date

National Aged Care Provider Conference 2023. Keynote plenary address by the Commissioner - Regulating to propel positive change (Looking under the bonnet of the ACQSC). 

 

Presentations,
thumbnail nacpc regulating to propel positive change presentation
Publication date

National Aged Care Provider Conference 2023 - Our approach to compliance. Presentation by Peter Edwards, Executive Director, Quality Compliance, Financial and Prudential Regulation

 

Presentations,
thumbnail our approach to compliance
Publication date

National Aged Care Provider Conference 2023. Our approach to assessing and monitoring quality aged care. Presentation by Anthony Speed Executive Director, Quality Assessment and Monitoring.

 

Presentations,
thumbnail - Our approach to assessing and monitoring quality aged care
Publication date

National Aged Care Provider Conference 2023 - Our approach to resolving complaints. Presentation by:

  • Janet Anderson PSM, Commissioner
  • Louise Macleod, Complaints Commissioner
  • Michelle Bampton, Executive Director, Intake and Complaints Resolution

 

Presentations,
thumbnail Our approach to resolving complaints
Publication date

National Aged Care Provider Conference 2023 - Office of the Interim Inspector-General of Aged Care. Presentation by Ian Yates AM, Interim Inspector-General of Aged Care.

 

Presentations,
thumbnail - Office of the Interim Inspector General of Aged Care presentation slide
Publication date

National Aged Care Provider Conference 2023 - Stronger Standards, Better Aged Care Program. Presentation by Lisa Peterson PSM Assistant Commissioner, Sector Capability.

 

Presentations,
thumbnail nacpc stronger standards
Publication date

‘Additional care or services’ are care and services that are offered to residents of a residential aged care service by their provider, in addition to those that their provider is required to provide by law. By agreement with the resident, an approved provider can charge fees for additional care and services. 

This Regulatory Bulletin outlines the expectations of the Commission relating to providers’ responsibilities around the charging of fees for additional care and services. It also outlines the Commission’s response where a provider does not meet their responsibilities.

Regulatory Bulletins,
thumbnail rb2023-20
Publication date

A fact sheet that informs providers of their obligation to provide information about their operations to the Department of Health and Aged Care by the 31st of October each year.

 

Fact sheet,
thumbnail provide information to the department factsheet
Publication date

This document responds to questions put to the Commission at the ‘Regulation of workforce-related responsibilities including 24/7 on site registered nurse and care minutes’ webinar held on 18 April 2023. The information is current as at 17 May 2023.

 

Webinar,
thumbnail - webinar regulation of workforce
Publication date

This fact sheet outlines the steps to recognise and respond to signs of poor oral health in residential aged care.

 

Fact sheet,
thumbnail - know look act providers
Publication date

This fact sheet outlines steps you can take to support residents to manage their oral health.

Fact sheet,
thumbnail - supporting daily oral health staff