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Resource Library

Displaying 21 - 40 of 177 results

28 February 2022
Handbook,

This example response supports the information providers need to consider when reporting unexpected death in the My Aged Care portal.

SIRS notification example response Unexpected death PDF document written in white text over a teal background

28 February 2022
Handbook,

This example response supports the information providers need to consider when reporting psychological or emotional abuse in the My Aged Care portal.

SIRS notification response PDF file saying emotional and psychological abuse in white text over a teal background

25 February 2022
Letters,

The Minister for Senior Australians and Aged Care Services, Senator the Hon Richard Colbeck together with the Aged Care Quality and Safety Commissioner, Janet Anderson, issued a joint letter to residential aged care providers to personally encourage all aged care residents and staff to get their COVID booster vaccination.

Image_Newsletter

24 February 2022
Fact sheet,

This provider fact sheet explains investment management strategy, which is part of the Prudential Standards.

First page of the Prudential Standards Investment management strategy fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

This provider fact sheet explains refundable deposits or accommodation bonds, which is part of the Prudential Standards.

First page of the Prudential Standards Refunding refundable deposit balances fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

This fact sheet explains the Liquidity Standard, 1 of 4 Prudential Standards.

First page of the Liquidity Standard fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Fact sheet,

The Prudential Standards fact sheet provides an overview of the 4 Prudential Standards.

First page of the Prudential Standards fact sheet with Prudential Standards wheel and two columns of text

24 February 2022
Report,

Between November and December 2020 the Commission audited a sample of approved providers across Australia to assess their understanding of their refunding obligations and the Liquidity Standard.

Cover of Prudential campaign report

28 January 2022
Forms,
Guides,

This provider template is for recording information for consumers receiving psychotropic medications.

Cover image for Psychotropic medications self-assessment tool

28 January 2022
Fact sheet,
Guides,

This provider frequently asked questions responds to questions to the Commission about use of the psychotropic self-assessment tool in residential aged care services.

Cover of Psychotropic self-assessment tool – frequently asked questions

24 January 2022
Brochure,

This flyer is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

Text and images of urinary tract, dipstick container and white and red prescriptions pills

24 January 2022
Regulatory Bulletins,

RB 2021-15 This Regulatory Bulletin outlines the requirements for providers to have continuous improvement systems and processes that assess, monitor, and improve the quality and safety of care and services.

For more information, visit the Regulatory Bulletin page

Cover image - RB 2021-14 Change in service ownership

17 January 2022
Fact sheet,

This provider fact sheet explains their responsibilities regarding the management of new consumers who require restrictive practices or have started them before entering the service.

Cover page: A young lady with long hair and glasses next to elderly man who is sitting

7 January 2022
Report,

This report describes the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.

Consumer engagement in aged care - Survey report cover pic

7 January 2022
Guides,

This literature review examines published peer-reviewed articles and a broader set of literature to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors both in Australia and internationally, which could be applied in the Australian aged care sector.

To inform this piece of work, we have undertaken a literature review of co-design and consumer engagement.

Consumer engagement in aged care - Literature review cover pic

7 January 2022
Guides,

This resource was designed to support aged care providers to partner and engage with consumers to drive the delivery of consumer-centred care.

Working with aged care consumers cover pic

22 December 2021
Guides,

This guidance gives providers practical tips when making reports about serious incidents through the My Aged Care Provider Portal.

Cover of Reporting serious incidents Using a problem solving approach to enhance effective incident management

22 December 2021
Guides,

This guidance provides information for providers on the problem solving model supports the key elements of an effective incident management system.

Cover of Reporting serious incidents Using a problem solving approach to enhance effective incident management

22 December 2021
Letters,

On Wednesday 22 December 2021, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to residential approved providers on being prepared for a COVID-19 outbreak.

Image_Newsletter

22 December 2021
Fact sheet,

This fact sheet for providers summarises key learnings and observations from more than 350 COVID-19 outbreaks at residential aged care services across Australia in 2021.

cover page of 'What we learned from COVID-19 outbreaks in 2021'

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