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Displaying 21 - 40 of 309 results

14 August 2023
Fact sheet,

A fact sheet for volunteer managers in aged care.


vols in aged care thumbnail

10 August 2023

Joint letter from the Commission and the Department of Health and Aged Care to approved providers on medication management.


7 August 2023
Fact sheet,

This fact sheet is for aged care providers and provides information on the Commission’s dedicated Food, Nutrition and Dining Hotline to receive questions, concerns and complaints about food, nutrition and dining in aged care.

First page of About the Food, Nutrition and Dining Hotline provider fact sheet.

1 August 2023
Fact sheet,

This fact sheet outlines your role as a provider in ensuring your staff have the necessary knowledge and skills to support residents’ daily oral health care.


thumbnail-supporting daily oral health

1 August 2023

Recognising and responding to signs of mouth and tooth pain in residential aged care A3 poster.


thumbnail - know look act oral pain poster

1 August 2023
Fact sheet,

This fact sheet outlines the steps to recognise and respond to signs of poor oral health in residential aged care.


thumbnail - know look act providers

31 July 2023
Corporate publications,

The Commission has produced a glossary of common terms to aid understanding of the aged care services sector. The list is not intended to be exhaustive and is provided as general information only. 

A web version of the glossary is also available.

Glossary March 2021

27 July 2023

A key election commitment by the ALP Federal Government was to implement price caps on administrative and management charges in the home care package program to improve pricing transparency and reduce excessive charges. Legislation has now been passed to enable this to occur.


letter home care thumbnail

25 July 2023
Regulatory Bulletins,

RB 2022-16 This Regulatory Bulletin outlines the changes to administration and management charges in the Home Care Packages (HCP) Program and the requirements for approved providers as set out in the changes to aged care legislation.


RB 2022-16: Changes to Administration and Management Charges in the Home Care Packages Program

20 July 2023

The Aged Care Quality and Safety Commission (the Commission) undertakes a range of regulatory activities to monitor compliance and mitigate risk to aged care consumers. The Commission has incorporated spot check monitoring of infection control practice into its usual regulatory activities. You can find more information about Infection control spot checks here

Should the Commission conduct an infection control spot check, they will use the Infection Control Monitoring Checklist

ipc checklist thumbnail

13 July 2023
Fact sheet,

A fact sheet that introduces the responsibility for providers to offer to establish and maintain a consumer advisory body.


consumer advisory body thumbnail

12 July 2023

Approved providers must use this form to give the Commission notice of a material change and specified key personnel events.


Notification form - Material change to suitability form thumbnail

11 July 2023

Joint letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM and Professor Paul Kelly, Chief Medical Officer to all approved providers of residential aged care services on uptake of the COVID-19 booster.


thumbnail letter to providers covid 19

3 July 2023

This guide is intended to assist organisations and their key personnel to complete an application for approval to provide aged care.

thumbnail image of Guidance for applicants seeking approval to provide aged care document

28 June 2023

Letter from Ann Wunsch, Executive Director – Approvals and Serious Incident Notifications, regarding information about your SIRS responsibilities and reporting obligations.


thumbnail provider letter sirs

27 June 2023
Fact sheet,

This fact sheet for approved providers outlines the key changes on workforce-related responsibilities from 1 July 2023 regarding 24/7 registered nurse coverage and care minutes in residential aged care.


thumbnail 24/7 registered nurse factsheet

27 June 2023
Fact sheet,

A fact sheet that explains the responsibility for providers that are wholly-owned subsidiaries to ensure their constitution prioritises the consumer over the holding company.


thumbnail organisation constitution

26 June 2023

The purpose of this document is to show providers how the Quality Standards have been strengthened. This analysis is current as at 20 June 2023 and based on the draft strengthened Standards as at March 2023.


ssbac framework analysis thumbnail

23 June 2023
Fact sheet,

This fact sheet outlines the steps you should take to support residents to make an informed choice to eat and drink with acknowledged risk and for providers to meet their duty of care to the residents and to staff.


thumbnail of informed choice providers fact sheet

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