Resource Library

Letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM to all approved providers of residential aged care services on registered nurse cover and care minutes. 

The Commission's goal planning document is a support tool for providers to plan to improve food, dining, nutrition and consumer choice.

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards.

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This information sheet explains the Disclosure Standard.

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This quick reference poster gives an overview of all 4 Prudential Standards.

This aged care financial reports calendar details due dates and auditing requirements for 2023 reports. 

The Aged Care Quality and Safety Commissioner, Janet Anderson, PSM, together with the Chief Medical Officer, Department of Health and Aged Care, Professor Paul Kelly issued a joint letter to aged care providers to provide advice in preparing a service for the upcoming Easter holiday period and the approaching winter season.

This fact sheet provides an overview of how you can support people with swallowing difficulties, also known as dysphagia, to have safe and enjoyable mealtimes in aged care.

This includes recognising and responding to signs of swallowing difficulties, referring for assessment, implementing a mealtime support plan and consulting with the resident about all aspects of their food, drink and required support. 

This fact sheet provides an overview of texture modified food and drinks and the steps involved, including the correct preparation and considerations, to ensure the look, smell and taste best meets the need of residents.

This fact sheet provides an overview of a provider action plan and staff capability needed to ensure that people with swallowing difficulties, also known as dysphagia, have safe and enjoyable mealtimes in aged care. 

This fact sheet outlines the steps that aged care staff should take to:

• consult with residents
• assess the need for texture modified food and drink
• correctly prepare texture modified food and drink that looks, smells and tastes great.

This webinar explored the early lessons and emerging trends since the extension of the Serious Incident Response Scheme (SIRS) to home services on 1 December 2022. The discussion focused on the importance of quality reporting and shared insights learned since 1 December 2022.
 

This flyer is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

The Code of Conduct for Aged Care – training PowerPoint is a presentation that trainers can download, customise and use to teach their workers about the Code of Conduct for Aged Care (the Code).

The training resource:

• offers an overview of the Code
• supports an exploration of the Code and its 8 elements
• is designed to support reflective discussions about the Code and how it applies in practice. 

Note:

A new learning resource for providers, featuring case study insights from ‘unreasonable use of force’ incidents reported to the Commission is now available. 

This audit tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

This resource is a guide to specific responsibilities for approved providers in relation to their governance arrangements.

This video explains the purpose and importance of the Prudential Standards. It outlines the responsibilities of aged care providers in managing refundable deposits and what they need to do to comply. It also discusses the consequences of not complying plus additional resources that can help.

This video introduces the provider governance obligations introduced on 1 December 2022