How to stay safe from COVID-19 video is available in 15 different languages. The video aims to help consumers understand the steps they can take to keep themselves safe during the current pandemic.
Latvian – Home care letter to consumers advising of visit (PDF 362.69 KB)
Latvian – Noticeboard poster advising of visit (PDF 126.04 KB)
Latvian – Noticeboard poster unannounced visit (PDF 133.73 KB)
Latvian – Site audit notice sent with reminder email (PDF 117.49 KB)
Latvian – Site audit poster sent with reminder email (PDF 112.64 KB)
Hindi – Home care letter to consumers advising of visit (PDF 401.35 KB)
Hindi – Noticeboard poster advising of visit (PDF 104.56 KB)
Hindi – Noticeboard poster unannounced visit (PDF 100.43 KB)
Hindi – Site audit notice sent with reminder email (PDF 135.12 KB)
Hindi – Site audit poster sent with reminder email (PDF 146.86 KB)
German – Home care letter to consumers advising of visit (PDF 364.48 KB)
German – Noticeboard poster advising of visit (PDF 50.78 KB)
German – Noticeboard poster unannounced visit (PDF 52.25 KB)
German – Site audit poster sent with reminder email (PDF 114.22 KB)
Croatian – Home care letter to consumers advising of visit (PDF 363.97 KB)
Croatian – Noticeboard poster advising of visit (PDF 93.5 KB)
Croatian – Noticeboard poster unannounced visit (PDF 142.74 KB)
Croatian – Site audit notice sent with reminder email (PDF 122.18 KB)
Croatian – Site audit poster sent with reminder email (PDF 121.97 KB)
Chinese, Traditional – Noticeboard poster advising of visit (PDF 172.28 KB)
Chinese, Traditional – Noticeboard poster unannounced visit (PDF 165.34 KB)
Arabic – Home care letter to consumers advising of visit (PDF 444.11 KB)
Arabic – Noticeboard poster advising of visit (PDF 332.9 KB)
Arabic – Noticeboard poster unannounced visit (PDF 120.8 KB)
Arabic – Site audit notice sent with reminder email (PDF 151.42 KB)
Arabic – Site audit poster sent with reminder email (PDF 171.57 KB)
The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.
This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.
Charter of Aged Care Rights (English) (PDF 708.18 KB)
Accessible – Charter of Aged Care Rights (English) (DOCX 237.15 KB)
Arabic – ميثاق حقوق رعاية المسنين (PDF 1.65 MB)
Chinese, Simplified – 老年护理权益章程 (PDF 1.67 MB)
Chinese, Traditional – 老年護理權益章程 (PDF 1.7 MB)
Dutch – Handvest voor Rechten in Ouderenzorg (PDF 1.54 MB)
German – Charta über Rechte in der Altenpflege (PDF 1.54 MB)
Greek – Χάρτα Δικαιωμάτων Φροντίδας Ηλικιωμένων (PDF 1.56 MB)
Hindi – वृद्ध लोगों के अधिकारों का घोषणा-पत (PDF 1.62 MB)
Hungarian – Idősgondozási jogok chartája (PDF 1.58 MB)
Korean – 노인 케어 권리 헌장 (PDF 1.58 MB)
Macedonian – Повелба за правата за старосна нега (PDF 1.57 MB)
Maltese – Ċarter tad-Drittijiet tal-Kura tal-Anzjani (PDF 1.55 MB)
Polish – Karta Praw w Opiece nad Osobami Starszymi (PDF 2.15 MB)
Russian – Хартия прав по уходу за престарелыми (PDF 1.57 MB)
Serbian – Повеља о правима старијих лица на негу (PDF 1.57 MB)
