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20 December 2021
Presentations,

Associate Professor Juanita Breen's presentation on her review of medication-related complaints received by the Commission in 2019-20.

Introduction slide of Medication-related complaints in residential aged care, elderly lady in wheel chair being pushed by a younger lady

20 December 2021
Tool,
Presentations,

This presentation is an educational tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

First slide of To Dip or Not To Dip case-based education presentation with dip stick and container with coloured squares

5 November 2021
Brochure,
Guides,
Presentations,

Downloadable storyboard resources to assist consumers and staff to understand the Quality Standards.

Standards Storyboards Resource image

6 August 2021
Language resources,
Letters,
Poster,
Cover image Latvian poster

6 August 2021
Language resources,
Letters,
Poster,
Cover image Korean poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Italian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Hungarian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Hindi Poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Greek poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image German poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image French Poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Dutch Poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Croatian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Chinese poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image English poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Arabic poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Armenian poster

5 August 2021
Language resources,
Letters,
Poster,
Cover image Tagalog poster

27 July 2021
Forms,
Language resources,

Download the Charter of Aged Care Rights Template for Signing for aged care service providers and their consumers on 1 July 2019. Available in PDF and DOCX.

This resource is available in 18 translated languages including: Arabic, Chinese (simplified and traditional), Croatian, Dutch, German, Greek, Hindi, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Russian, Serbian, Spanish, and Vietnamese.

Cover image of Charter for Aged Care Rights signing template

23 July 2021
Brochure,
Language resources,

The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.

Charter of Aged Care Rights cover picture

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