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Displaying 1 - 20 of 61 results

Resource Type
Fact sheet
Poster

The Serious Incident Response Scheme or SIRS will support your right to be treated with dignity and respect and to live your life free from neglect, violence and abuse.

Poster with text and four circles with steps

Resource Type
Brochure
Guides
Handbook

We partnered with the Older Persons Advocacy Network (OPAN) to develop Medication. It’s your choice to raise awareness of the issues relating to psychotropic medicines.

It can help consumers and their representatives understand and confidently perform their role as active participants in making informed decisions (including giving or refusing consent) about medication use.

Elderly lady with face on hand, and text Medication. It's your choice brochure

Resource Type
Fact sheet
Poster

In aged care, your rights are protected by the Charter of Aged Care Rights. Alongside the Charter is a new government initiative called the Serious Incident Response Scheme or SIRS. SIRS requires your home to take steps to keep you safe from harm.

SIRS – Understand your right to be safe consumer poster with three circles with steps

Resource Type
Fact sheet

A fact sheet for aged care residents, their families and representatives on your rights relating to COVID-19 restrictions in residential aged care.

First page of COVID-19 restrictions in residential aged care – your rights fact sheet

Resource Type
Brochure
Fact sheet
Poster

To keep you safe, the government has introduced the Serious Incident Response Scheme or SIRS. SIRS will reduce the risk of harm to people in residential aged care homes.

What is the SIRS? consumer poster with three circles with steps

Resource Type
Application (app)

The Aged Care Quality Standards app supports you access the Quality Standards from your mobile device. It's free to download.

Three screenshots of the Quality Standards app - home page with Standards in a wheel, Commisson's logo and Standard 1

Resource Type
Fact sheet

Children and their elderly relatives can still connect during COVID-19. Regular phone and video calls will help to maintain their connection as well as help prevent loneliness in aged care
residents due to the COVID-19 isolation.

Image – Connecting over the phone or video call

Resource Type
Corporate publications

The Commission has produced a glossary of common terms to aid understanding of the aged care services sector. The list is not intended to be exhaustive and is provided as general information only. 

A web version of the glossary is also available.

Glossary March 2021

Resource Type
Fact sheet

A fact sheet outlining the Aged Care Quality Standards.

This resource is not available to order.

 Image of Aged Care Quality Standards PDF

Resource Type
Brochure
Guides

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. The storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content and are relevant to all providers and consumers, their families and representatives across the aged care sector. 

Advance Care Planning – Don’t Leave it Too Late 

Image of Advance Care Planning Explainer resource - cartoon

Resource Type
Brochure
Guides

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. Storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content relevant to all providers and consumers, their families and representatives across the aged care sector. 

Person Centred Care – Know Me Well resources

Image of Person Centred Care Explained storyboard - cartoon

Resource Type
Brochure
Guides

To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues.

COVID-19 storyboards image

Resource Type
Video

The Older Persons Advocacy Network has produced a video - Medication: It’s your choice, to give consumers an overview of the potential side effects of some medications and their right to make informed decisions about what medications they take.

Image of OPAN video - Medication: It's your choice

Resource Type
Video

How to stay safe from COVID-19 video is available in 15 different languages. The video aims to help consumers understand the steps they can take to keep themselves safe during the current pandemic. 

Image of COVID-19 video translations infographic showing icons: wash your hands, vaccination injection, and an older man

Resource Type
Language resources
Poster

If someone has COVID-19 in your residential aged care service, a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.

This poster has been translated into 15 languages to help residents understand what to expect in the time of COIVD-19.

Image of the 'What to expect translations - poster image' infographic translated into multiple languages

Resource Type
Guides
Language resources

These translated guides will help you understand what to expect if someone has COVID-19 in your residential aged care service, including that a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.

Image of 'What to expect guide' - cover image

Resource Type
Language resources
Poster

COVID-19 is an infection that’s more serious in some older people. You might be worried but there are ways you can connect with your loved ones while protecting yourself and others. The translated versions of this poster will show you how.

Image of the A3 Poster - 'How to stay safe from COVID-19 ' infographic

Resource Type
Guides

COVID-19 is an infection that can be more serious for some older people. We have developed a range of resources to help consumers understand their options on staying safe, keeping in touch with loved ones and keeping fit and active.

These translated guides provide useful information on how to stay safe in a time of COVID-19.

Image of the cover of 'How to stay safe guide'

Resource Type
Fact sheet
Guides
Poster

Are you missing some of your favourite activities? You can still do many of the social activities you enjoy, though they may be a little different.

A3 poster – How to stay active and enjoy yourself during COVID-19, white text on green background with circles for four steps enjoy yourself during COVID-19

Resource Type
Fact sheet
Guides
Poster

It’s important to stay in touch with the people you love, even if COVID-19 restrictions mean they can’t visit you as easily or as often.

A3 poster – Staying connected with the people you love during COVID-19, white text on purple background with circles for four steps