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Use this discussion guide in consumer advisory body meetings to help start conversations and encourage ideas on important topics.

Tool,
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Infection prevention and control helps to stop the spread of germs like bacteria and viruses that cause respiratory infections and gastroenteritis. Hand hygiene is a very important part of this. 

In this video you will learn how to clean another person's hands.

Video,
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Letter from Commissioner Janet Anderson PSM and Chief Clinical Advisory Dr Melanie Wroth to residential aged care providers and people living in residential aged care homes on the importance of being up to date with COVID-19 vaccine boosters.

Letters,
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The aged care system is changing, and we want to hear from you.

Fact sheet,
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Read our tips for being in a consumer advisory body.

Fact sheet,
being part of a consumer body fact sheet thumbnail
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This fact sheet includes suggested questions you can ask your provider about how prepared they are for an infectious disease outbreak (including COVID-19). It also includes links to a range of resources to help you feel safe, informed and connected.

Fact sheet,
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These colouring resources have been designed specifically for the Aged Care Quality and Safety Commission with the intention of providing a multifaceted creative experience for older Australians living in residential or home aged care settings, and for the people who care for them.

Poster,
creative activities thumbnail image
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The Stakeholder Engagement Strategy outlines how the Commission identifies, plans, delivers, and evaluates engagement activities with external stakeholders. The Strategy drives the alignment of Commission activities to ensure engagement is meaningful and integrated. 

Corporate publications,
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The Stakeholder Engagement Strategy outlines how the Commission identifies, plans, delivers, and evaluates engagement activities with external stakeholders. The Strategy drives the alignment of Commission activities to ensure engagement is meaningful and integrated. 

Corporate publications,
Stakeholder Engagement Strategy
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The Commission is implementing the Stronger Standards, Better Aged Care Program to help older Australians and their carers and representatives to learn about the strengthened Aged Care Quality Standards. This fact sheet provides further information about the program which commenced in early 2023.

 

Fact sheet,
thumbnail image ssbac older australians factsheet
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A fact sheet for volunteer managers in aged care.

 

Fact sheet,
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Last updated

This fact sheet is for people receiving aged care services and provides information on the Commission’s dedicated Food, Nutrition and Dining Hotline to receive questions, concerns and complaints about food, nutrition and dining in aged care.

 

Fact sheet,
First page of Do you have questions about your food, nutrition and dining in aged care? fact sheet.
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This fact sheet outlines your right to make choices about your food and drink. This includes how your care team can support you to make an informed choice about food or drink that may be a risk to your health.

 

Fact sheet,
thumbnail of informed choice fact sheet
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A fact sheet for consumers that details a provider’s responsibility to offer to establish a consumer advisory, the purpose of the consumer advisory body and how to get involved.

 

Fact sheet,
thumbnail consumer advisory body resource
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This fact sheet provides guidance for people who access home services through the Home Care Packages Program and what you can do if your provider wants to make changes to your home service arrangement.

Fact sheet,
home services arrangement fact sheet thumbnail
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Your oral health in aged care – A guide for aged care residents. 

 

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thumbnail - caring for your oral health poster
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Poor oral health can cause pain, interrupt sleep and affect your ability to eat, drink and speak. It can impact the way you feel about your appearance or general health.

 

Fact sheet,
thumbnail - your oral health consumers
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Good oral health is an important part of your overall health. The health of your mouth and teeth can affect your wellbeing and quality of life.

 

Fact sheet,
thumbnail - looking after oral health
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You have the right to make choices about your life in residential aged care. This includes what you eat, drink and your dining experience. The Aged Care Quality Standards state that you can make informed choices and live the life you choose.

 

Poster,
thumbnail your right to make choices
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You must be given the choice to accept risks so you can live the life you choose. The Aged Care Charter of Rights states that you have the right to make choices, even if those choices are a risk to you.

 

Poster,
thumbnail food and drink fact sheet