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Displaying 1 - 8 of 8 results

Updated
7 January 2022
Report,

This report describes the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.

Consumer engagement in aged care - Survey report cover pic

Updated
7 January 2022
Guides,

This literature review examines published peer-reviewed articles and a broader set of literature to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors both in Australia and internationally, which could be applied in the Australian aged care sector.

To inform this piece of work, we have undertaken a literature review of co-design and consumer engagement.

Consumer engagement in aged care - Literature review cover pic

Updated
7 January 2022
Guides,

This resource was designed to support aged care providers to partner and engage with consumers to drive the delivery of consumer-centred care.

Working with aged care consumers cover pic

23 July 2021
Fact sheet,

A fact sheet outlining the Aged Care Quality Standards.

This resource is not available to order.

 Image of Aged Care Quality Standards PDF

16 July 2021
Image,

Download the Commission's Aged Care Quality Standards imagery, including the Standards wheel and individual Standards icons. Includes terms of use.

Aged Care Quality Standards wheel infographic of the Commission's range of resources available for download to support service providers and their consumers to understand the Quality Standards.

1 July 2021
Poster,

Download the English Aged Care Quality Standards Consumer Outcomes A2 poster. This resource is not available to order.

Aged Care Quality Standards A2 Infographic Poster with Consumer Outcomes

30 June 2021
Application (app),

The Aged Care Quality Standards app supports you access the Quality Standards from your mobile device. It's free to download.

Three screenshots of the Quality Standards app - home page with Standards in a wheel, Commisson's logo and Standard 1

10 June 2021
Video,

A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

Note: This resource is not available for hard copy order.

Cover image What Consumers should know about the new Aged Care Quality Standards video

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