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Resource Library

Displaying 1 - 8 of 8 results

Resource Type
Video

How to stay safe from COVID-19 video is available in 15 different languages. The video aims to help consumers understand the steps they can take to keep themselves safe during the current pandemic. 

Image of COVID-19 video translations infographic showing icons: wash your hands, vaccination injection, and an older man

Resource Type
Forms

In the event of an outbreak of COVID-19 at a residential service, the service’s Outbreak Management Team and key personnel at the service will be working in close co-operation with public health authorities and other parties to ensure an effective emergency response.  A key personnel template has been developed to assist providers in identifying key personnel of the service and their contact details to support this response. 

Key personnel template

Resource Type
Fact sheet

The Industry Code for Visiting Residential Aged Care Homes during COVID-19 (the Code) sets out the aged care industry’s expectations of conduct for aged care providers on how to support residents being able to have visitors while also keeping them safe and protected during the COVID-19 pandemic.

Industry code fact sheet

Resource Type
Fact sheet

This fact sheet provides information on a Direction, which can be issued by the Commission to a provider.

What is a direction fact sheet thumbnail

Resource Type
Brochure
Language resources

The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.

Charter of Aged Care Rights cover picture

Resource Type
Corporate publications

A document detailing the Commission’s approach to delivering regulatory functions under the Aged Care Quality and Safety Act 2018, in accordance with the Aged Care Quality and Safety Commission Rules 2018.

Regulatory strategy 2020

Resource Type
Fact sheet

This fact sheet outlines your options to ask for a review of the Aged Care Quality and Safety Commission’s decision in relation to your complaint, or to complain about our service.

Cover image Right To Seek Review Fact Sheet

Resource Type
Fact sheet

The Notice of collection provides information on how we may collect, use and disclose personal information, for the purpose of our legislative functions. It is available in 25 languages.

Notice of Collection