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Resource Library

Displaying 1 - 20 of 21 results

Updated
8 October 2021
Video,

Listen to Hazel Hawke’s daughter Sue Pieters-Hawke talk in this short video about the effect that reducing her mother’s medication had on her quality of life.

Sue Pieters-Hawke talking

24 August 2021
Webinar,

On Thursday 6 August 2020, the Commission held a webinar for NSW/QLD-based providers of residential aged care services to share insights from the Commission’s work in monitoring and supporting services to prepare for and respond to an outbreak.

6 August webinar screengrab

24 August 2021
Webinar,

On Thursday 10 December 2020, the Aged Care Quality and Safety Commissioner Janet Anderson hosted a webinar on the recently released new outbreak management planning in aged care guide for aged care providers.

Image of Outbreak Management Planning in Aged Care webinar thumbnail

23 August 2021
Regulatory Bulletins,

RB 2020-09 This Regulatory Bulletin covers the Commission’s processes and responsibilities in relation to assessment contacts with accredited services, previously accredited services and home services.

Cover Image Regulatory Bulletin PDF

5 August 2021
Corporate publications,

A document detailing the Commission’s approach to delivering regulatory functions under the Aged Care Quality and Safety Act 2018, in accordance with the Aged Care Quality and Safety Commission Rules 2018.

Regulatory strategy 2020

23 July 2021
Brochure,
Language resources,

The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.

Charter of Aged Care Rights cover picture

13 July 2021
Brochure,
Guides,
Handbook,

We partnered with the Older Persons Advocacy Network (OPAN) to develop Medication. It’s your choice to raise awareness of the issues relating to psychotropic medicines.

It can help consumers and their representatives understand and confidently perform their role as active participants in making informed decisions (including giving or refusing consent) about medication use.

Elderly lady with face on hand, and text Medication. It's your choice brochure

12 July 2021
Fact sheet,

You, your friends and family have a right to know how your residential aged care service is responding to the COVID-19 pandemic. We have developed some common questions that you can ask your service provider during this time.

Common questions for residential aged care services fact sheet

12 July 2021
Aboriginal and Torres Strait Islander resources,
Brochure,
Guides,

To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues. 

The storyboards will be particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content relating to COVID-19 and are relevant to all providers and consumers, their families and representatives across the aged care sector. 

These storyboards deal with the concept of staying safe, and cover the following topics: 

COVID-19 Staying safe storyboard image

12 July 2021
Brochure,
Guides,

To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues.

COVID-19 storyboards image

9 July 2021
Video,

How to stay safe from COVID-19 video is available in 15 different languages. The video aims to help consumers understand the steps they can take to keep themselves safe during the current pandemic. 

Image of COVID-19 video translations infographic showing icons: wash your hands, vaccination injection, and an older man

5 July 2021
Poster,

These posters have been developed to supplement the CDNA National Guidelines for the Prevention, Control and Public Health Management of COVID-19 Outbreaks in Residential Care Facilities in Australia.

The CDNA guidelines include a flow chart for managing COVID-19 in residential facilities. The posters take this flow chart and present it in a way that may be easier for facilities to see what they need to do for their particular circumstances.

COVID-19 flowchart posters

5 July 2021
Guides,

Practical guidance to support COVID-19 outbreak management planning and preparation in residential aged care facilities

Image of Outbreak management planning in aged care guidance thumbnail

1 July 2021
Poster,

States and Territories have established directions giving effect to the Australian Health Protection Principal Committee’s recommendation that visitors and staff (including visiting workers) should not be permitted to enter a residential aged care facility, if they have not been vaccinated against influenza (after 1st May 2020).  

Residential aged care facilities may wish to display the attached poster at entrances, to alert anyone entering the facility of these flu vaccination requirements. 

Flu vaccination poster

1 July 2021
Fact sheet,

This fact sheet provides a brief overview of the process for preparing to return several residents to their residential aged care facility (RACF) from hospital.

Image of cover art - Information to support the repatriation of residents – general guidance

1 July 2021
Brochure,
Guides,

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. Storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content relevant to all providers and consumers, their families and representatives across the aged care sector. 

Person Centred Care – Know Me Well resources

Image of Person Centred Care Explained storyboard - cartoon

1 July 2021
Brochure,
Guides,

The Storyboards and User Guides for this series are combined into one resource. To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. The storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content and are relevant to all providers and consumers, their families and representatives across the aged care sector.

'Minimising Restraint in Home Services' storyboard and user guide

Image of   'Minimising Restraint in Home Services' storyboard icon - cartoon

14 December 2020
Regulatory Bulletins,

This Regulatory Bulletin outlines the Commission’s policy regarding provider requests to exclude specific dates for an unannounced activity and includes criteria to guide providers when determining those dates.

Cover Image Regulatory Bulletin PDF

9 November 2020
Brochure,
Guides,

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. The storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content and are relevant to all providers and consumers, their families and representatives across the aged care sector. 

Advance Care Planning – Don’t Leave it Too Late 

Image of Advance Care Planning Explainer resource - cartoon

1 October 2020
Video,

The Older Persons Advocacy Network has produced a video - Medication: It’s your choice, to give consumers an overview of the potential side effects of some medications and their right to make informed decisions about what medications they take.

Image of OPAN video - Medication: It's your choice