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23 August 2021
Regulatory Bulletins,

RB 2020-09 This Regulatory Bulletin covers the Commission’s processes and responsibilities in relation to assessment contacts with accredited services, previously accredited services and home services.

Cover Image Regulatory Bulletin PDF

12 July 2021
Aboriginal and Torres Strait Islander resources,
Brochure,
Guides,

To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues. 

The storyboards will be particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content relating to COVID-19 and are relevant to all providers and consumers, their families and representatives across the aged care sector. 

These storyboards deal with the concept of staying safe, and cover the following topics: 

COVID-19 Staying safe storyboard image

12 July 2021
Brochure,
Guides,

To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues.

COVID-19 storyboards image

12 July 2021
Fact sheet,
Guides,
Poster,

Are you missing some of your favourite activities? You can still do many of the social activities you enjoy, though they may be a little different.

A3 poster – How to stay active and enjoy yourself during COVID-19, white text on green background with circles for four steps enjoy yourself during COVID-19

12 July 2021
Fact sheet,
Guides,
Poster,

It’s important to stay in touch with the people you love, even if COVID-19 restrictions mean they can’t visit you as easily or as often.

A3 poster – Staying connected with the people you love during COVID-19, white text on purple background with circles for four steps

12 July 2021
Guides,
Language resources,

These translated guides will help you understand what to expect if someone has COVID-19 in your residential aged care service, including that a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.

Image of 'What to expect guide' - cover image

12 July 2021
Guides,

COVID-19 is an infection that can be more serious for some older people. We have developed a range of resources to help consumers understand their options on staying safe, keeping in touch with loved ones and keeping fit and active.

These translated guides provide useful information on how to stay safe in a time of COVID-19.

Image of the cover of 'How to stay safe guide'

5 July 2021
Guides,

Practical guidance to support COVID-19 outbreak management planning and preparation in residential aged care facilities

Image of Outbreak management planning in aged care guidance thumbnail

1 July 2021
Brochure,
Guides,

The Storyboards and User Guides for this series are combined into one resource. To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. The storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content and are relevant to all providers and consumers, their families and representatives across the aged care sector.

'Minimising Restraint in Home Services' storyboard and user guide

Image of   'Minimising Restraint in Home Services' storyboard icon - cartoon

14 December 2020
Regulatory Bulletins,

This Regulatory Bulletin outlines the Commission’s policy regarding provider requests to exclude specific dates for an unannounced activity and includes criteria to guide providers when determining those dates.

Cover Image Regulatory Bulletin PDF