Skip to main content

Resource Library

Displaying 1 - 11 of 11 results

Resource Type
Guides

This guide is intended to assist organisations and their key personnel to complete an application for approval to provide aged care.

thumbnail image of Guidance for applicants seeking approval to provide aged care document

Resource Type
Brochure
Guides
Presentations

Aged Care Quality Standards Storyboards - downloadable storyboard resources to assist consumers and staff to understand the Quality Standards.

Standards Storyboards Resource image

Resource Type
Video

A new educational video for service providers has been produced providing information about open disclosure for aged care providers. The resource is a collaboration between the Commission and online training services provider, Altura Learning.

Open disclosure video thumbnail picture

Resource Type
Video

A short video for aged care consumers, their families and representatives, explaining what the Aged Care Quality Standards mean in practice.

The video has been translated in 25 languages including Arabic, Armenian, Cantonese, Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: these videos are not available for download or hard copy order.

Screenshot of Arabic 'What do the Quality Standards mean for you' (consumer video)

Resource Type
Regulatory Bulletins

RB 2019-05 This Regulatory Bulletin outlines the assessment methodology used by quality assessors when undertaking performance assessments under the Aged Care Quality Standards. It describes the Commission’s systematic approach to assessment of provider performance as a key element of its regulatory practice.

Cover image of the Commission's regulatory bulletin issue 2019-5

Resource Type
Brochure
Guides

Open disclosure is the open discussion that an aged care provider has with people receiving aged care services when something goes wrong that has harmed or had the potential to cause harm to a person receiving aged care service. With more than 1.3 million people receiving care in Australia, this is a crucial activity for providers to support continuous improvement within their service.

cover image of open disclosure framework and guidance PDF

Resource Type
Video

A 30-minute Aged Care Quality Standards educational video for service providers.

This resource is not available to order.

Cover Image of Aged Care Quality Standards Educational Video

Resource Type
Video

A short video aimed at aged care providers to support them to prepare and take action to meet the new Aged Care Quality Standards.

This resource is not available to order.

Thumbnail_Preparing for the Aged Care Quality Standards 2019 Video

Resource Type
Forms
Guides

Includes Aged Care Quality Standards Self-Assessment Tool Template (available in DOCX and XLSX), as well as Guidance on Self-Assessment.

This resource is not available to order.

Cover Image of Aged Care Quality Standards Self-Assessment Tool

Resource Type
Fact sheet
Guides

This resource is part of our Q Assist educational program on the Aged Care Quality Standards for approved providers.

Cover Image Education QAssist Getting To Know The Standards For Aged Care Staff