Resource Library

A fact sheet outlining the Aged Care Quality Standards.

This resource is not available to order.

Our Aged Care Quality Standards Consumer Outcomes A3 poster has been translated to 25 languages: Arabic, Armenian, Croatian, Chinese (Simplified and Traditional), Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: This poster is not available for order.

Download the Commission's Aged Care Quality Standards imagery, including the Standards wheel and individual Standards icons. Includes terms of use.

Download the English Aged Care Quality Standards Consumer Outcomes A2 poster. This resource is not available to order.

This fact sheet provides information about the revised incident management obligations within Standard 8 for home services providing aged care.

The Aged Care Quality Standards app supports you access the Quality Standards from your mobile device. It's free to download.

RB 2020-10 This Regulatory Bulletin covers the registration requirements and process for quality assessors, including information on why registration may be cancelled by the Commission.

A 30-minute Aged Care Quality Standards educational video for service providers.

This resource is not available to order.

A fact sheet outlining the key changes impacting providers under the new Commission Rules, relating to the Aged Care Quality Standards (Quality Standards).

RB 2019-04 - This Regulatory Bulletin outlines how the Commission will respond to and manage non-compliance with the Aged Care Quality Standards.

Key documents and information to be available at commencement of performance assessment

Every performance assessment at a service’s premises begins with an entry meeting between the person in charge at the service and the Assessment Team. The Assessment Team will request certain key documents during the entry meeting at site audits, review audits and assessment contacts where performance against the Aged Care Quality Standards (Quality Standards) is being assessed.

An activity to raise awareness of the importance of identity culture and diversity

This document provides an indication of the Standards that apply to Commonwealth Home Support Programme services delivering particular types of care and services.

A downloadable chatterbox template to support aged care service providers and their consumers engage with the new Aged Care Quality Standards.

This resource is not available to order.