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Updated
28 September 2022
Guides,

Download the guidance material for the Aged Care Quality Standards. It includes an introduction, guidance each of the 8 Quality Standards and a glossary.

This resource is not available to order.

Cover image Standards Guidance and Resources

16 September 2022
Tool,
Guides,

This goal planning document is a support tool for providers to plan how they will improve dining and consumer choice.

Goal planning document with an orange header and two tables with four columns and three rows

31 August 2022
Letters,

On Friday 26 August, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to approved providers regarding the SCHADS Award.

Icon_newsletter

29 August 2022
Poster,

This poster is a guide for aged care staff about how to get the dining experience right for residents.

 

Image of Getting the dining experience right poster

29 August 2022
Fact sheet,

This food and dining preference sheet is to be completed by aged care residents, with assistance from staff, family, carer, or allied health, where required or requested.

 

Image of Food and dining preferences fact sheet

29 August 2022
Fact sheet,

This fact sheet outlines what you and your care team can do to make your dining experience enjoyable.

The dining experience includes the food and drinks provided, the service you receive and the atmosphere. A good dining experience improves your wellbeing and increases your quality of life.

Image of Enjoying dining consumer fact sheet

29 August 2022
Fact sheet,

This fact sheet outlines how residential aged care staff, including cooks, chefs, food service staff and care staff, can create an enjoyable dining experience to support residents to take pleasure in, and consume, their meals.

 

Image of Getting the dining experience right (staff) fact sheet

29 August 2022
Fact sheet,

This fact sheet outlines how providers can create an enjoyable dining experience for residents in aged care to support their consumption of meals, reduce risks of malnutrition and dehydration, and to meet the Aged Care Quality Standards.

 

Image of Getting the dining experience right (provider) fact sheet

29 August 2022
Poster,

This poster for aged care staff sets out the 8 facts you need to know about the residents you support to:

  • ensure residents receive nutritious and appealing meals they can eat
  • notice early warning signs of decreased appetite and/or weight loss
  • act early to prevent malnutrition.

 

Image of 8 facts about each resident fact sheet

29 August 2022
Poster,

This poster is a guide for aged care staff about get to know residents so you can support them to have meaningful meal time experiences.

 

Image of Know, support, act poster

29 August 2022
Fact sheet,

This fact sheet for residential aged care providers provides a list of tips to ensure residents in aged care services enjoy their mealtime experience.

 

Image of Dining in residential aged care - tips and tricks fact sheet

29 August 2022
Poster,

This poster is a guide for aged care residents about what you should expect from your provider and dining team for an enjoyable meal and dining experience.

 

Image of Your dining experience poster

22 April 2022
Guides,
Poster,

The Commission has developed a number of resources to help aged care consumers understand what dignity of risk is and what actions you should expect from your provider. The dignity of risk is another way of saying you have the right to live the life you choose.

3 circles(purple an elderly lady with a thinking bubble which says make sure you understand the risks to you and others, orange circle with 2 ladies with speech bubbles wit the words work with you to manage those risks, yellow green circle with a speech bubble one of them has a heart and the other is a blank speech bubble and has the words respect your decision) with on a teal background .

21 April 2022
Video,

This short animation video provides a helpful explanation of what dignity of risk is and a brief overview of what you should expect from your provider.

2 ladies talking with empty chat bubbles on a light orange background

18 February 2022
Video,

This video explains what person-centred care means and how you can work with your provider to achieve it. 

man inside a circle on top of 4 houses

18 February 2022
Guides,
Poster,

The poster and video will support you in understanding person-centred care.

Poster with: What is person centered care? in white text on a blue background. There are four circles: pink(work with you and your representatives, grey (talk with you about your preferences), yellow (risk - support you to take risks), and sky blue with an aged person.

7 January 2022
Report,

This report describes the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.

Consumer engagement in aged care - Survey report cover pic

7 January 2022
Guides,

This literature review examines published peer-reviewed articles and a broader set of literature to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors both in Australia and internationally, which could be applied in the Australian aged care sector.

To inform this piece of work, we have undertaken a literature review of co-design and consumer engagement.

Consumer engagement in aged care - Literature review cover pic

7 January 2022
Guides,

This resource was designed to support aged care providers to partner and engage with consumers to drive the delivery of consumer-centred care.

Working with aged care consumers cover pic

16 November 2021
Forms,
Guides,

Includes Aged Care Quality Standards Self-Assessment Tool Template (available in DOCX and XLSX), as well as Guidance on Self-Assessment.

This resource is not available to order.

Cover Image of Aged Care Quality Standards Self-Assessment Tool

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