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Resource Library

Displaying 1 - 19 of 19 results

Resource Type
Guides & Handbooks

As part of its responsibilities for protecting and enhancing the safety, health, well-being and quality of life of aged care consumers, the Aged Care Quality and Safety Commission has identified and developed a range of best practice strategies and tools for providers of aged care to engage with consumers and their representatives.

To inform this piece of work, we have undertaken a literature review of co-design and consumer engagement.

Consumer engagement in aged care - Literature review cover pic

Resource Type
Guides & Handbooks

The Aged Care Quality and Safety Commission has identified and developed a range of best practice strategies and tools for providers of aged care to engage with consumers and their representatives.

This resource recognises that placing consumers at the centre of their care is fundamental to quality care outcomes. This means significantly deepening engagement and developing a mutual partnership with consumers in all aspects of the planning, delivery and evaluation of care and services.

Working with aged care consumers cover pic

Resource Type
Media (Videos, CDs etc)

Under the Aged Care Quality Standards, the organisation’s governing body is accountable for the delivery of safe and quality care and services. This includes consideration of leadership, organisational culture, consumer engagement, organisation wide governance, risk management and clinical governance.

This webinar will help you to understand your regulatory and legislative obligations.

Accountabilities of governing bodies in aged care - thumbnail image

Resource Type
Brochures & Posters
Guides & Handbooks
Presentations

Aged Care Quality Standards Storyboards - downloadable storyboard resources to assist consumers and staff to understand the Quality Standards.

Standards Storyboards Resource image

Resource Type
Guides & Handbooks

An activity to raise awareness of the importance of identity culture and diversity

Design your care activity brochure - thumbnail image

Resource Type
Media (Videos, CDs etc)

A new educational video for service providers has been produced providing information about open disclosure for aged care providers. The resource is a collaboration between the Commission and online training services provider, Altura Learning.

Open disclosure video thumbnail picture

Resource Type
Guides & Handbooks

This document provides an indication of the Standards that apply to Commonwealth Home Support Programme services delivering particular types of care and services.

Screen shot of Self Assessment Guide for CHSP services

Resource Type
Media (Videos, CDs etc)

A short video for aged care consumers, their families and representatives, explaining what the Aged Care Quality Standards mean in practice.

The video has been translated in 25 languages including Arabic, Armenian, Cantonese, Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: these videos are not available for download or hard copy order.

Screenshot of Arabic 'What do the Quality Standards mean for you' (consumer video)

Resource Type
Brochures & Posters

Our Aged Care Quality Standards Consumer Outcomes A3 Poster has been translated to 25 languages, including Arabic, Armenian, Croatian, Chinese (Simplified and Traditional), Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: This poster is not available for order.

Icon of Quality Standards Consumer Outcomes Poster (available in 25 languages)

Resource Type
Brochures & Posters

Download the English Aged Care Quality Standards Consumer Outcomes A2 Poster. This resource is not available to order.

Aged Care Quality Standards A2 Infographic Poster with Consumer Outcomes

Resource Type
Media (Videos, CDs etc)

Download the Commission's Aged Care Quality Standards imagery, including the Standards wheel and individual Standards icons. Includes terms of use.

High res New Quality Standards wheel

Resource Type
Media (Videos, CDs etc)

A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

Note: This resource is not available for hard copy order.

Cover image What Consumers should know about the new Aged Care Quality Standards video

Resource Type
Media (Videos, CDs etc)

A 30-minute Aged Care Quality Standards educational video for service providers produced in collaboration with Altura Learning.

This resource is not available to order.

Cover Image of Aged Care Quality Standards Educational Video

Resource Type
Brochures & Posters

A downloadable chatterbox template to support aged care service providers and their consumers engage with the new Aged Care Quality Standards.

This resource is not available to order.

Downloadable Chatterbox template for the Aged Care Quality Standards

Resource Type
Media (Videos, CDs etc)

A short video aimed at aged care providers to support them to prepare and take action to meet the new Aged Care Quality Standards.

This resource is not available to order.

Thumbnail_Preparing for the Aged Care Quality Standards 2019 Video

Resource Type
Forms
Guides & Handbooks

Includes Aged Care Quality Standards Self-Assessment Tool Template (available in word document and excel spreadsheet), as well as Guidance on Self-Assessment.

This resource is not available to order.

Cover Image of Aged Care Quality Standards Self-Assessment Tool

Resource Type
Fact sheets
Guides & Handbooks

This resource is part of our Q Assist educational program on the Aged Care Quality Standards for approved providers.

Cover Image Education QAssist Getting To Know The Standards For Aged Care Staff

Resource Type
Forms
Guides & Handbooks
Cover Image Plan for Continuous Improvement PCI

Resource Type
Guides & Handbooks

Download the Guidance material for the Aged Care Quality Standards that come into place on 1 July 2019. Includes: Introduction, Guidance on Standards 1-8 and Glossary.

This resource is not available to order.

Cover image Standards Guidance and Resources