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Showing 21 - 40 of 95 results
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This short animation video provides a helpful explanation of what dignity of risk is and a brief overview of what you should expect from your provider.

Video,
2 ladies talking with empty chat bubbles on a light orange background
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In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.

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Benefits of effective incident management video thumbnail
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This video provides important information about sedative medications. It promotes quality and appropriate use of sedatives in residential aged care services in Australia, in particular antipsychotics and benzodiazepines. It also explains some of the impacts and side effects that should be considered when using these medications, and highlights the importance of informed consent.

Video,
A young woman and an elderly woman sitting at a table and smiling
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A new educational video for service providers has been produced providing information about open disclosure for aged care providers. The resource is a collaboration between the Commission and online training services provider, Altura Learning.

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Open disclosure video thumbnail picture
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Use this discussion guide in consumer advisory body meetings to help start conversations and encourage ideas on important topics.

Tool,
Meeting discussion guide thumbnail
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Infection prevention and control, also known as IPC, are the steps and processes that people can use to reduce the spread of harmful germs and bacteria. People who visit aged care services can help support IPC processes.

Poster,
IPC poster thumbnail
Publication date

Infection prevention and control, also known as IPC, are the steps and processes that people can use to reduce the spread of harmful germs and bacteria. 

People who visit aged care services can help support IPC processes.

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Your role in infection prevention and control video thumbnail
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This resource is designed to be delivered as a presentation or workshop to staff within your aged care service.

Sections of the resource have been developed for you to edit and add in information specific to your aged care service, you’ll find these sections with square brackets and text in italics, for example [add in your text here]. 

Presentations,
Supporting people PowerPoint presentation thumbnail
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Last updated

A poster for providers to use in their service to encourage consumers to get involved in the consumer advisory body.

 

Consumer advisory body poster  (PDF  320.21 KB)
Poster,
Consumer advisory body poster thumbnail
Publication date

Infection prevention and control helps to stop the spread of germs like bacteria and viruses that cause respiratory infections and gastroenteritis. Hand hygiene is a very important part of this. 

In this video you will learn how to clean another person's hands.

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Hand hygiene video thumbnail
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In this short video, we discuss reporting incidents under the Serious Incident Response Scheme (SIRS) which commenced on 1 April 2021.

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Reportable incidents under the SIRS video thumbnail
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This video explains what person-centred care means and how you can work with your provider to achieve it. 

Video,
man inside a circle on top of 4 houses
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How to stay safe from COVID-19 video is available in 15 different languages. The video aims to help consumers understand the steps they can take to keep themselves safe during the current pandemic. 

Video,
Image of COVID-19 video translations infographic showing icons: wash your hands, vaccination injection, and an older man
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Last updated

This fact sheet explains how the Aged Care Quality and Safety Commission (the Commission) works with and supports aged care workers.

Fact sheet,
aged care workers factsheet thumbnail
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Last updated

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.
This resource is available in 25 different languages.

Brochure,
Concern or complaint brochure
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This video is to give consumers, their representatives and families an overview of the Code of Conduct in Aged Care. It describes the behaviour expected of aged care providers, their governing persons (e.g. board members and Chief Executive Officers) and aged care workers. It describes how providers and the people who provide your care must behave and treat you.
 

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Opening screen - Code of Conduct for Aged Care – introductory video for providers and workers video
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In this short video, Aged Care Quality and Safety Commissioner Janet Anderson provides an overview for approved residential aged care providers of the Serious Incident Response Scheme (SIRS) which commenced on 1 April 2021.

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SIRS overview video thumbnail image
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This video introduces the Code of Conduct for Aged Care (the Code) to aged care workers and approved aged care providers.

Transcript of 'Code of Conduct for Aged Care'

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Opening screen - Code of Conduct for Aged Care – introductory video for consumers video
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This video explains the Charter of Aged Care Rights to consumers.

Video,
Screenshot of video: Four squares clockwise from top left: older man with glasses on chair next to younger man standing; elderly lady with walker standing with younger man; elderly man and woman playing cards at a table; and elderly man with glasses standing next to man with sunhat and sunglasses holding a chainsaw.
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This video provides a helpful explanation about what open disclosure is and what aged care consumers can expect during the process.

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2 people talking an aged women and a younger man with blank conversation bubbles on a pink background