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Resource Library

Displaying 1 - 6 of 6 results

Resource Type
Regulatory Bulletins

Issue No. 2019-7.1 - This Regulatory Bulletin outlines how a provider can apply for reconsideration of a regulatory decision and covers the Commission process and responsibilities relating to its reconsideration of reviewable regulatory decisions. Available in PDF and accessible DOC.

Cover image of regulatory bulletin 2019-7 reconsideration of regulatory decisions

Resource Type
Brochures & Posters

The rights of Consumers are protected by a Charter of Aged Care Rights. On 1 July, this will transition to a new single Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

This resource is not available to order on the Commission's website.

Charter of Aged Care Rights A5 Booklet

Resource Type
Brochures & Posters

The rights of Consumers are protected by a Charter of Aged Care Rights. On 1 July, this will transition to a new single Charter of Aged Care Rights.

This resource is not available to order on the Commission's website.

Charter of Aged Care Rights 2019 POSTER

Resource Type
Forms

Download the new single Charter of Aged Care Rights template for signing for aged care providers and their consumers from 1 July 2019. Available in PDF and DOC.

Cover Image Charter of Rights Template for Signing

Resource Type
Brochures & Posters

A poster outlining how to raise a concern about the quality of care a person is receiving.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Cover image Do you have a concern? Poster

Resource Type
Brochures & Posters

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Elderly woman with her dog in the park on a sunny day