Partnerships in care

A Partnership in care program supports aged care residents and their family or close friends to continue their relationships of care and companionship even during periods of an infectious outbreak.

Where a resident identifies a partner in care, the aged care home can implement a formal partnership arrangement.

Becoming a partner requires basic training in infection prevention and control. Partners also need to understand what is required to enter an aged care home during an outbreak.

Resources to support providers and partners in care

We have recently updated our range of resources developed to assist partners in care and residential aged care providers.

Partners in care

• Partner fact sheet – explains partnerships in care to family and close friends of residents.
• Visiting essentials for partners in care – an online learning module exploring infection prevention and control for partners in care.
• Visiting essentials during an infectious outbreak – an online learning module focusing on keeping safe during an infectious outbreak.
• Partner information package - (updated April 2023) assists partners to build knowledge and skills in infection prevention and control. This includes videos to demonstrate hand hygiene.
• Visiting during an outbreak Quick Reference Guide (QRG) – (new resource) this A4 resource explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

Residential aged care providers

• Provider fact sheet – explains Partnerships in care programs to residential aged care providers.
• Provider toolkit – supports providers to establish a Partnerships in care program in their service.
• Visiting during an outbreak poster – (new resource) this A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

Other resources