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Was there a breach of a duty of care owed by the provider or a staff member to provide appropriate care and services to a consumer (or was this alleged or suspected)?
For examples of what constitutes a breach of a duty of care, refer to the SIRS – Guidelines for residential aged care providers.
Was there a gross breach of professional standards of the care and services provided (or was this alleged or suspected)?
Has the consumer (who has been fully informed of the consequences) chosen not to receive care and services in line with their assessed care needs, and was this documented?
Was there a failure to assess and monitor a consumer resulting in poor health outcomes or clinical complications?
Did the incident cause (or could it reasonably have been expected to have caused) a consumer physical or psychological injury or discomfort that requires medical treatment to resolve?
Did the incident cause (or could it reasonably have been expected to have caused) a consumer physical or psychological injury or discomfort that requires psychological treatment to resolve?
Are there reasonable grounds to report the incident to the police?

Not reportable

Based on the information you have provided it appears that your incident is not a reportable incident under the SIRS.

However this incident, like all incidents, should be managed using your service’s Incident Management System, or IMS.

It is important that your IMS is able to record incidents in a way that allows you to identify patterns of incidents that may reflect an ongoing risk or systemic issue.

For more information, please refer to the Effective incident management systems: Best practice Guidance.


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Priority 1 reportable incident

Based on the information you have provided it appears that this incident is a Neglect – Priority 1  reportable incident under the SIRS.

Priority 1 reportable incidents must be reported to the Aged Care Quality and Safety Commission within 24 hours of you becoming aware of the incident. 

You must report the incident through the My Aged Care Provider Portal.

Go to My Aged Care Provider Portal


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Priority 2 reportable incident

Based on the information you have provided it appears that this incident is a Neglect – Priority 2 reportable incident.

Priority 2 reportable incidents that occurred on or after 1 October 2021 must be reported to the Aged Care Quality and Safety Commission within 30 days of you becoming aware of the incident.

You must report the incident through the My Aged Care Provider Portal.

Go to My Aged Care Provider Portal


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Changed
Friday, 1 October 2021 - 8:28am

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