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Unexplained absence from care

Was a consumer absent from the service (or an activity provided by the service) without explanation?
Did the consumer return before the service was aware that they were missing?
Are there reasonable grounds for reporting the absence to the police?

Not reportable

Based on the information you have provided it appears that your incident is not a reportable incident under the SIRS.

However this incident, like all incidents, should be managed using your service’s Incident Management System, or IMS.

It is important that your IMS is able to record incidents in a way that allows you to identify patterns of incidents that may reflect an ongoing risk or systemic issue.

For more information, please refer to the Effective incident management systems: Best practice Guidance.

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Reportable incident

Based on the information you have provided it appears that this incident is an Unexplained absence from care reportable incident.

If you have not done so already you should consider contacting the police.

Unexplained absences from care must be reported to the Aged Care Quality and Safety Commission within 24 hours of you becoming aware of the incident.

You must report the incident through the My Aged Care Provider Portal.

Go to My Aged Care Provider Portal

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Friday, 1 October 2021 - 8:30am

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